Opinions on Cover Letter

callaway92

Hi guys..applying for C&B work in a Hotel and was just wondering would this cover letter be ok?

Obviously it looks a lot better on MS Word.

Dear Sir/Madam,

I am writing to you regarding the position that was recently advertised, and would be most grateful if you would consider my application for this position.
I feel that I am good at working with a wide range of people. During my time in Hotel/ Retail work I dealt with all sorts of people. I am particularly good at handling people's complaints, listening and talking to them in clear terms, whilst remaining polite at all times. Working with Intellicom, which is a well-respected Call Centre in Clonmel, with UPC being out main client, improved my communication skills immensely as many customers on the phone were very agitated with their UPC products.
I have extensive experience in Food and Beverage/Restaurant and Communications Management along with Good Customer Relations, with forward planning and a fine attention to detail along with team training been a strong point.
I am very much customer focused and hands on team player. I also have HACCP, Health +Safety and Cash handling experience, along with co-ordinating sales and show around enquires.
I look forward to hearing from you to discuss how my skill set can help in the continued successful day to day running of your Hotel.
I am applying for this job as I want to get into the Hotel/Conference and Banqueting Business as it is where I see my future, and I believe that you are the perfect place for me to exploit my skills in this area.


Kind Regards,

aoife137

Hi
State where and when you saw the position i.e "I am applying for the position of (state position) as advertised in (where you saw ad) on (date)"

Don't say "I feel" say "I am" it shows confidence and belief in yourself.:)

"During my time in Hotel/ Retail work I dealt with all sorts of people" I think it reads better as
"from my experience in the hospitality and retail industries I have experience in dealing with different types of people"

"I am particularly good at handling people's complaints, listening and talking to them in clear terms, whilst remaining polite at all times"

"I have developed concrete communication skills i.e handling customer complaints and inquiries, I am also very friendly and professional when speaking with customers. "

Don't dis another company!:eek: It's not a good idea to say customers were unhappy with UPC products as this may raise concerns with the potential employer about your professionalism or loyalty to the company. Just say that you have experience in dealing with disgruntled customers in a calm, friendly and concise manner.:D

"I have extensive experience in Food and Beverage/Restaurant and Communications Management along with Good Customer Relations"
No need for all the capital letters in italicized phrases.;)

"I also have HACCP, Health +Safety and Cash handling experience, along with co-ordinating sales and show around enquires."

Just say
"I have experience in HACCP and health and safety. Typo:)-replace "enquiries" with "inquiries"


"I am applying for this job as I want to get into the Hotel/Conference and Banqueting Business as it is where I see my future, and I believe that you are the perfect place for me to exploit my skills in this area."

Move this up a to the second paragraph and say
"I am applying for this position as I have always wanted to work in the hospitality industry as I believe this is an area where I could put my skills, experience and ambition to the best use"

"I look forward to your reply and I am available for interview at your earliest convenience."

Best of luck with job hunt. Hope this helped

callaway92

thank you so much

aoife137

It's easy to get tunnel vision when you're writing things like that, a fresh pair of eyes is normally a good idea for a second opinion.
It's all just my opinion, I hope some of it was useful
Best of luck with the job hunt:D

foxinsox

Make sure you have aedaquate paragraphs.

" show around enquires " that sentence sounds all wrong.

It is not inquiries either

Maybe change it to something like:

Promoting sales and dealing with potential customers?

I don't know your business so maybe I'm taking it up wrong as to what enquiries actually is.

enquiry - to look for information

inquiry - normally only used in crime/inquests etc. or american spelling.

Best of luck.

aoife137

inquiry, enquiry [ɪnˈkwaɪərɪ]
n pl -ries
1. a request for information; a question
2. (Government, Politics & Diplomacy) an investigation, esp a formal one conducted into a matter of public concern by a body constituted for that purpose by a government, local authority, or other organization

http://www.thefreedictionary.com/enquiry
http://www.thefreedictionary.com/inquiry

Don't really see where I went wrong, can you explain just so I don't make that mistake again

Sgt. Bilko 09

aoife137 wrote: »

Hi
State where and when you saw the position i.e "I am applying for the position of (state position) as advertised in (where you saw ad) on (date)"

Don't say "I feel" say "I am" it shows confidence and belief in yourself.:)

"During my time in Hotel/ Retail work I dealt with all sorts of people" I think it reads better as
"from my experience in the hospitality and retail industries I have experience in dealing with different types of people"

"I am particularly good at handling people's complaints, listening and talking to them in clear terms, whilst remaining polite at all times"

"I have developed concrete communication skills i.e handling customer complaints and inquiries, I am also very friendly and professional when speaking with customers. "

Don't dis another company!:eek: It's not a good idea to say customers were unhappy with UPC products as this may raise concerns with the potential employer about your professionalism or loyalty to the company. Just say that you have experience in dealing with disgruntled customers in a calm, friendly and concise manner.:D

"I have extensive experience in Food and Beverage/Restaurant and Communications Management along with Good Customer Relations"
No need for all the capital letters in italicized phrases.;)

"I also have HACCP, Health +Safety and Cash handling experience, along with co-ordinating sales and show around enquires."

Just say
"I have experience in HACCP and health and safety. Typo:)-replace "enquiries" with "inquiries"


"I am applying for this job as I want to get into the Hotel/Conference and Banqueting Business as it is where I see my future, and I believe that you are the perfect place for me to exploit my skills in this area."

Move this up a to the second paragraph and say
"I am applying for this position as I have always wanted to work in the hospitality industry as I believe this is an area where I could put my skills, experience and ambition to the best use"

"I look forward to your reply and I am available for interview at your earliest convenience."

Best of luck with job hunt. Hope this helped

PEOPLE ARE USING THERE COPY AND PASTE SO MUCH RIGHT NOW I KNOW IT!!!

foxinsox

aoife137 wrote: »

inquiry, enquiry [ɪnˈkwaɪərɪ]
n pl -ries
1. a request for information; a question
2. (Government, Politics & Diplomacy) an investigation, esp a formal one conducted into a matter of public concern by a body constituted for that purpose by a government, local authority, or other organization

http://www.thefreedictionary.com/enquiry
http://www.thefreedictionary.com/inquiry

Don't really see where I went wrong, can you explain just so I don't make that mistake again

I learnt it in school as enquiry, to be honest if I saw inquiries on a cv or cover letter I would take it as someone was using American spelling or spellcheck.

After googling it there seems to be differing opinions, I've found sites where it says both are ok and others say it should be enquiry?

So I guess it's the way I learnt it originally, I have always used enquiry/ies and consider that to be right in the case of seeking information. Whereas inquiry would relate to an interrogation type situation or police inquiry.

But I am open to correction

Eoin

No harm mentioning why you want to work for them, not just why they should hire you. Show some interest in the company. If the same cover letter could be sent to several companies at the same time, then you're probably doing it wrong.