Didn't get what I paid for

Seve OB

I bought a paid of sunglasses on the internet. Turned out they came from China. They came yesterday, but were the wrong ones, as in, not the ones I ordered.

Seller is saying if I don't like them, I can send them back to him at my expense, and he will refund me, but wont refund his postage, and will charge me a 15% restocking fee.

Sureley he needs to refund me in total, including a refund of any shipping costs I have to incur?

After all, I didn't get the correct product.

Nody

Depends on how you paid for them; you may be right in a legal sense but if you paid by lets say bank transfer you got no chance of getting the money back.

jor el

Start a Paypal dispute (assuming that's how you paid) for significantly not as described. You will need to pay for return postage though, as that's how eBay/Paypal operate.

Seve OB

it wasn't ebay or amazon or anything, an independent site

http://www.sunglassesonlineshop.org/sale/Miu-Miu-SMU63H-Sunglasses-7OE6S1-Shiny-Brass-Brown-Gradient-2374.html

i paid by credit card

subway

ring the card company and ask about your online protection

tricky D

That's a chinese rip-off/knock off/fake/replica/scam site. (see whois info below)

It also has no postal address listed on the site and uses a gmail address. Never ever do any business with sites which don't display this info.

Personally I reckon you were lucky to get anything. Watch your credit card statements carefully in the next while.

WHOIS INFO:

Domain ID:D162743515-LROR
Domain Name:SUNGLASSESONLINESHOP.ORG
Created On:09-Jul-2011 08:45:54 UTC
Last Updated On:08-Sep-2011 03:50:34 UTC
Expiration Date:09-Jul-2012 08:45:54 UTC
Sponsoring Registrar:GoDaddy.com, Inc. (R91-LROR)
Status:CLIENT DELETE PROHIBITED
Status:CLIENT RENEW PROHIBITED
Status:CLIENT TRANSFER PROHIBITED
Status:CLIENT UPDATE PROHIBITED
Registrant ID:CR87972118
Registrant Name:molou hudong
Registrant Organization:molouhudong
Registrant Street1:fuzhou gulou
Registrant Street2:
Registrant Street3:
Registrant City:fuzhou
Registrant State/Province:
Registrant Postal Code:350002
Registrant Country:CN
Registrant Phone:+86.13855263296
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:
Admin ID:CR87972145
Admin Name:molou hudong
Admin Organization:molouhudong
Admin Street1:fuzhou gulou
Admin Street2:
Admin Street3:
Admin City:fuzhou
Admin State/Province:
Admin Postal Code:350002
Admin Country:CN
Admin Phone:+86.13855263296
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:
Tech ID:CR87972134
Tech Name:molou hudong
Tech Organization:molouhudong
Tech Street1:fuzhou gulou
Tech Street2:
Tech Street3:
Tech City:fuzhou
Tech State/Province:
Tech Postal Code:350002
Tech Country:CN
Tech Phone:+86.13855263296
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:

Melendez

This post has been deleted.

Seve OB

I had a feeling that what I got was fake

how did you know that about this site? how can i spot something similar in future?

jor el

stevieob wrote: »

how can i spot something similar in future?

The price would be the first thing. The look of the site would be second, and anything coming from HK is going to be fake.

rubadub

The name of the site alone seemed prime to be selling fakes. Simply google the name of the site in future with the word fake or scam.

The site itself even says its replica raybans
http://www.sunglassesonlineshop.org/Ray-Ban/

One of the most popular replica sunglasses are the Ray Ban replica sunglasses loved by a lot of fashion followers

Seve OB

I was searching for a replacement pair for the wife and just googled the model - - serves me right i guess, stick to what I know in future!!!

happyfounder

you can ask for full refund, if this is the seller's fault , once I bought an iphone case from FP, but they send me the wrong one, finally they fully refund me

Seve OB

rang my credit card company.

they pretty much don't care.

told me to send the items back and have proof of postage. then they might be able to raise a query.

if there are terms and conditions on the sellers site that they can charge me restocking fee, import fee, credit card taxes & postage, then it is my tough sh1t. . . even though i didn't get what I ordered!!!

So much for customer protection