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Harvey Norman - Windows Product key

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  • 09-10-2011 1:34pm
    #1
    Registered Users Posts: 74 ✭✭


    Hi, not sure if this should be in here or the Consumer Issues thread but here it goes any way..

    I bought 2 Samsung Laptops frm Harvy Norman less than 12 months ago for college, the both came with thoe usual deals Windows 7, security virus etc however, anytime i opened any of the Office applications it asked for the product key. I entered the product key provided but it said its invalid. After trying numerous times to enter the code i just decided not register and cancelled the setup and was able to use the program anyway.

    Now I have just found out that you can only use Office 20 times without registering and now I can't use Word, Excel, Powerpoint etc to create or edit documents! I checked with the person who the had the 2nd laptop and they have the same issue and now i cant seem to find the receipt.

    Has anyone else had this issue with HN? Surely it cant be coincidence that Windows 7 product keys dont work on either product? I dont have the receipt but i have the original box's with the HN price tags etc, If i take these back are they obliged to update the laptops even though i dont have a receipt?


Comments

  • Registered Users Posts: 7,434 ✭✭✭Trampas


    separate license for office.


  • Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    Did you get a key for office?
    If not you will have to buy an office license or download openoffice or libreoffice which are both free....uninstall office before installing either .


  • Registered Users Posts: 3,614 ✭✭✭The Sparrow


    Nothing to do with Harvey Norman really. Office isn't usually included as standard but Microsoft often include a trial version in Windows in the hope that users will buy a product key when their trial version expires.

    You will need to either buy MS Office or you could download Open Office for free. That's what I did.


  • Registered Users Posts: 74 ✭✭The_Devil


    Just checked the product key there and your right, it doesnt mention office at all, Its Windows Home Edition...Thanks for info all


  • Closed Accounts Posts: 947 ✭✭✭zef


    Yea, i'd reccommend Openoffice too, Had same thing with a pc laptop from pc world.
    Its WP can save as docs or pdfs , i only found that out yesterday :)


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  • Registered Users Posts: 74 ✭✭The_Devil


    Did you get a key for office?
    If not you will have to buy an office license or download openoffice or libreoffice which are both free....uninstall office before installing either .

    Thanks for the reply, just one thing before I delete ms office... Will it remove all word exel docs along with it? And if not, are these files then compatible with open office?
    Thanks


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