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Getting Broadband with PhoneWatch already Installed

  • 06-10-2011 6:01pm
    #1
    eddiem74
    Registered Users, Registered Users 2 Posts: 2,027 ✭✭✭


    Hello,

    I am trying to sort my parents out with broadband. They have an eircom account and phoneline and also eircom phonewatch. My father worked for eircom for years as an international operator and took early retirement some time ago.

    I know in the past to get broadband in this situation there was the need for a possible engineer install, is this still the case?

    As my parents are elderly they cannot really afford to absorb such a cost of an engineer callout.

    Please let me know the options and if there is a way such a fee could be waived if still applicable.

    Thanks,
    Eddie


Comments

  • #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    eddiem74 wrote: »
    Hello,

    I am trying to sort my parents out with broadband. They have an eircom account and phoneline and also eircom phonewatch. My father worked for eircom for years as an international operator and took early retirement some time ago.

    I know in the past to get broadband in this situation there was the need for a possible engineer install, is this still the case?

    As my parents are elderly they cannot really afford to absorb such a cost of an engineer callout.

    Please let me know the options and if there is a way such a fee could be waived if still applicable.

    Thanks,
    Eddie
    Hi eddiem
    If the line is already installed but you have not had broadband before if is possible socket may hace to be changed, but this is not chargable. Can you PM me your tel no and I can check this for you.
    There is a broadband installation fee approx €30.
    PM me will confirm.
    Tony


  • #3
    eddiem74
    Registered Users, Registered Users 2 Posts: 2,027 ✭✭✭eddiem74


    eircom: Tony wrote: »
    Hi eddiem
    If the line is already installed but you have not had broadband before if is possible socket may hace to be changed, but this is not chargable. Can you PM me your tel no and I can check this for you.
    There is a broadband installation fee approx €30.
    PM me will confirm.
    Tony

    Thanks Tony, PM sent.


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