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Flash Player wont Install, keep getting error

  • 03-10-2011 9:16pm
    #1
    Mark Hamill
    Registered Users, Registered Users 2 Posts: 7,792 ✭✭✭


    I'm running Firefox 7.0.1 on Windows 7 (64-bit) on a core i3, 4gm ram, Lenovo G570 laptop and I am trying to update flash player to the latest version but it just wont work. Whenever I click the downloaded file to install, I get the pop up asking if I'm sure and when I click yes, I immediately get an "Adobe Flash player has Stopped Working" error with the following details:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: install_flash_player_10_active_x.exe
    Application Version: 10.3.183.10
    Application Timestamp: 4e76437d
    Fault Module Name: install_flash_player_10_active_x.exe
    Fault Module Version: 10.3.183.10
    Fault Module Timestamp: 4e76437d
    Exception Code: c0000005
    Exception Offset: 000028fd
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 6153
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    I have tried using the different versions of flash player install (the update method, I uninstalled and tried a clean install, I even tried 64-bit version 11 beta) and nothing works, always the same error.
    Anyone have any idea what I can do, because its driving me nuts?

    (other info: the user account is an administrator, UAC is turned off, flash player was working ok until day before yesterday, virus scan was clean (will run again with different program for second opinion)


Comments

  • #2
    Mark Hamill
    Registered Users, Registered Users 2 Posts: 7,792 ✭✭✭Mark Hamill


    Somehow, it worked this morning :confused:. I think it was a download problem, as an avi I downloaded yesterday played but with glitches. I think that files weren't downloading properly, (enough so that firefox thought they had finished, but missing bits so that the flash player installer was corrupt). Worked this morning so problem solved.


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