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Gamestop mixed up Metroid DS game, what can I do?

  • 01-10-2011 11:47am
    #1
    readyletsgo
    Registered Users, Registered Users 2 Posts: 3,276 ✭✭✭


    Posted this in Consumer issues too....

    So yesterday I picked up Metroid Prime Hunters for the DS, there was no cover on the ds box, just the black and white cover Gamestop print out saying 'Metroid Prime Hunters', thought, nice one only €10 must be becasue there is no cover, went and paid for it and when I got home put it in my 3DS and found out it is the small 'demo'(?) version called http://www.amazon.co.uk/Metroid-Prime-Hunters-First-Nintendo/dp/B002Q2J1GO/ref=sr_1_3?s=videogames&ie=UTF8&qid=1317468980&sr=1-3 'First Hunt'

    So as you would imagin I'm a little pissed off as I thought I was getting the full (albeit, second hand) 'Metroid Prime Hunters'.

    Now my question is, can I go back to Gamestop and ask for a full copy of 'Metroid Prime Hunters' as this is what is on the front of the box, not 'First Hunt'. Or can I ask them to take my details and call me when a full copy comes in or something? Feel very cheated here as it is their fault for not printing the right name on the product box.....

    Where do I stand with Gamestop here?

    Thanks guys!



    PS: Metroid Prime Hunters (full game) goes for about £5 on Amazon.co.uk second hand so, cant imagin this game being anymore expensive than €10-12 in Ireland.


Comments

  • #2
    Mr E
    Registered Users, Registered Users 2 Posts: 55,572 ✭✭✭✭Mr E


    Call them up and ask them. See what they say.


  • #3
    ScaldyMc
    Registered Users, Registered Users 2 Posts: 171 ✭✭ScaldyMc


    Bring it back and demand refund or the game advertised.


  • #4
    GTR63
    Closed Accounts Posts: 10,469 ✭✭✭✭GTR63


    Something similar happened me I bought Burnout Paradise Ultimate Box & got the normal Burnout Paradise disc. I got a full refund, that was in GAME though.


  • #5
    readyletsgo
    Registered Users, Registered Users 2 Posts: 3,276 ✭✭✭readyletsgo


    Just back from GS, they gave me a full refund as the last time they got a copy in was jun this year. All fine now. Thanks guys!!!!


  • #6
    DrGreenthumb
    Closed Accounts Posts: 720 ✭✭✭DrGreenthumb


    good to hear you got sorted man


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  • #7
    CiDeRmAn
    Moderators, Category Moderators, Computer Games Moderators, Society & Culture Moderators Posts: 34,679 CMod ✭✭✭✭CiDeRmAn


    Nice to hear that instead of marching in and being an a-hole about it you can go in, explain the error to the staff and they simply either replace or refund.
    As it should be.

    Of course, that won't stop the Gamestop haters the next time they get their thong in a twist over the staff not knowing every detail about whatever game is giving them wood at that time...


  • #8
    readyletsgo
    Registered Users, Registered Users 2 Posts: 3,276 ✭✭✭readyletsgo


    Ah, from working in womens shoe shops and record stores for years, I know to be nice to people and they will be nice back, even gamestop staff, believe it or not, haha.


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