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Broadband service satisfaction - West Cork area

  • 27-09-2011 12:33am
    #1
    Chicks
    Closed Accounts Posts: 76 ✭✭


    I'm looking to switch ISP from Vodafone to Eircom. I'm located in Bandon, Co. Cork, and I'm curious about the quality of service provided in my area. I've had great difficulty with Vodafone broadband for the last 2 years, and I'm at the end of my tether. It's very temperamental, I intermittently get frequent disconnects and low download speeds. It's quite atrocious. I've had engineers out and I'm told there's no problem with the line, and I'm close to the exchange. Yet still problems persist with Vodafone.

    I've looked into Eircom packages and the website says that a 24MB connection is available where I live. This would be a very nice upgrade for me, as I'm currently on a 7MB connection, but often only receiving about 2MB.

    I'd appreciate some feedback from Eircom broadband customers in or near my area, to get an idea of whether or not it's worth switching to. I really need a stable service as my husband and I are avid online gamers, and we find nothing more infuriating than an unreliable internet connection.

    Thanks in advance :)


Comments

  • #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Chicks wrote: »
    I'm looking to switch ISP from Vodafone to Eircom. I'm located in Bandon, Co. Cork, and I'm curious about the quality of service provided in my area. I've had great difficulty with Vodafone broadband for the last 2 years, and I'm at the end of my tether. It's very temperamental, I intermittently get frequent disconnects and low download speeds. It's quite atrocious. I've had engineers out and I'm told there's no problem with the line, and I'm close to the exchange. Yet still problems persist with Vodafone.

    I've looked into Eircom packages and the website says that a 24MB connection is available where I live. This would be a very nice upgrade for me, as I'm currently on a 7MB connection, but often only receiving about 2MB.

    I'd appreciate some feedback from Eircom broadband customers in or near my area, to get an idea of whether or not it's worth switching to. I really need a stable service as my husband and I are avid online gamers, and we find nothing more infuriating than an unreliable internet connection.

    Thanks in advance :)

    Hi Chicks
    Hope you get a ( good :)) response to this. If you PM me the address of the premises you are moving to I should be able to give you a good idea of speeds available.
    Tony


  • #3
    rockypoint
    Registered Users, Registered Users 2 Posts: 14 ✭rockypoint


    hi chicks, how did you fare out with eircom? i'm in bandon as well and currently looking for an ISP


  • #4
    Chicks
    Closed Accounts Posts: 76 ✭✭Chicks


    rockypoint wrote: »
    hi chicks, how did you fare out with eircom? i'm in bandon as well and currently looking for an ISP

    Hey :)

    I didn't actually hear anything back on boards about this, and I don't know anyone here who uses Eircom. Without a good amount of decent feedback I won't be signing up.

    Tony was very helpful with giving me information about the service though.


  • #5
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Chicks wrote: »
    Hey :)

    I didn't actually hear anything back on boards about this, and I don't know anyone here who uses Eircom. Without a good amount of decent feedback I won't be signing up.

    Tony was very helpful with giving me information about the service though.

    Hi Chicks,

    Thanks for getting back to us and I hope the infomation Tony supplied will be helpful and encourage you to sign up to eircom Broadband.

    Tony is out of the office for a little while, and I'd appreciate if you could also share his incites and information with fellow poster RockyPoint, who's also in your location.

    You can also contact Broadband Sales directly for more information about eircom products and what options may be available in your area.

    Broadband Sales - 1800503303 freefone

    Alternatively you can check your broadband availability online and sign up to eircom Broadband rightaway on the following website : http://www.eircom.net/broadband/

    By completing your order yourself online, you can also avail of further online savings - http://www.eircom.net/broadband/onlineoffers

    Let me know if I can help further.

    All the best,
    Ant


  • #6
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    rockypoint wrote: »
    hi chicks, how did you fare out with eircom? i'm in bandon as well and currently looking for an ISP


    Hi rockypoint,

    Thanks for posting on eircom's Forum on Boards.

    For information on eircom Broadband Packages /Phone Bundles, please contact eircom Broadband Sales.
    They will be able to assist you with all aspects of broadband availability in your area.

    Broadband Sales - 1800503303 freefone

    Alternatively you can check your broadband availability online and sign up to eircom Broadband rightaway on the following website : http://www.eircom.net/broadband/

    By completing your order yourself online, you can also avail of further online savings - http://www.eircom.net/broadband/onlineoffers

    Let me know if I can help further.

    Kind regards,
    Ant


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