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Windows 7 serious issue

68 lost souls · 2011-09-26 03:27:27

Hi, Trying to get a stream for the Ireland game this weekend in America I think I got a virus. I am having serious issues getting rid of it. I was thinking I could try and do a system recovery from a partition. I made disks when I first got the computer but they are at home in Ireland and I won't be back there till…

26-09-2011 3:27am

#1

68 lost souls

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Join Date: March 2005

Posts: 3850

Hi,

Trying to get a stream for the Ireland game this weekend in America I think I got a virus. I am having serious issues getting rid of it. I was thinking I could try and do a system recovery from a partition. I made disks when I first got the computer but they are at home in Ireland and I won't be back there till Christmas. I should be able to do it with out them shouldn't I? Also I use backup and restore function to backup to an external harddrivd regularly enough. I think I did this in the last few weeks. If I do the System recovery can I then use the backup to restore it to a couple of weeks ago or will this not work for some reason?

All help appreciated.

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Comments

#2 26-09-2011 11:54am

Fysh

Moderators, Arts Moderators, Regional Abroad Moderators Posts: 11,107 Mod ✭✭✭✭

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Have a look at the Virus & Malware Removal forum, first of all.

If they can't help, then you're looking at a wipe and reinstall. TBH if a virus is sufficiently persistent that you can't clean it, starting from scratch is the safest option and I'd only opt for a rollback if:
a) I knew (ie had tested and confirmed) that the backup was clean and that the virus in question would not reinfect the system (ie it's not a rootkit), or
b) I had no access to reinstallation media & licence documentation.

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#3 26-09-2011 12:31pm

yeppydeppy

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If you can't get it recovered quickly you could use it to run ubuntu of a usb and that way at least you'll have internet access.

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