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Outlook 2010 problem

  • 24-09-2011 7:59pm
    #1
    decoratinghouse
    Registered Users, Registered Users 2 Posts: 48 ✭


    I can receive emails with no problem.

    When I send an email, I receive a reply from System Administrator with subject - Undeliverable.

    Message -
    The following recipient(s) cannot be reached:

    "my email address" on 24/09/2011 20:49
    Server error: '550 5.1.1 <my email address> Blacklisted by Spamhaus: http://www.spamhaus.org/query/bl?46.7.72.254";'

    What is this? I got a new laptop and installed Office2010.


Comments

  • #2
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    It maybe the outgoing server has been blocked (marked as a known spam server). What smtp server are you using?


  • #3
    Tony10
    Registered Users, Registered Users 2 Posts: 112 ✭✭Tony10


    not sure why your getting this.does it happen for all outgoing mail to any address?

    heres a little info about the response your getting anyways in the meantime
    http://www.spamhaus.org/faq/answers.lasso?section=spamhaus%20pbl

    EDIT: YOU NEED TO TURN ON 'SMTP AUTHENTICATION'


  • #4
    decoratinghouse
    Registered Users, Registered Users 2 Posts: 48 ✭decoratinghouse


    Sorry but I have no idea what that is? I need a very simple step by step non-tech answer.


  • #5
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    So in outlook settings how did you set up the email account?
    You should have added something like:
    smtp.boards.ie
    or whatever after smtp.
    Also try tony's idea of authentication under account settings, more settings, outgoing server (tick box saying "my outgoing server requires authentication)

    Although we'd be able to help more if you told use what email account your setting up such as gmail, yahoo, etc...


  • #6
    decoratinghouse
    Registered Users, Registered Users 2 Posts: 48 ✭decoratinghouse


    I don't remember setting up anything.

    I use eircom.net.


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  • #7
    decoratinghouse
    Registered Users, Registered Users 2 Posts: 48 ✭decoratinghouse


    In my settings I have

    Incoming mail server - pop.eircom.net

    Outgoing mail server - smtp.eircom.net

    Is this correct?


  • #8
    Tony10
    Registered Users, Registered Users 2 Posts: 112 ✭✭Tony10


    yes that is correct.I think it could be a firewall problem.I'm afraid i have to go out.But maybe cookie could help you.I used to be with eircom and i think the router ip is 192.168.1.1


    hopefully yours is the same.


  • #9
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Can you change the smtp to one of the following depending on if it's free or subscription email. Test again and let us know if it works.
    Eircom free: mail2.eircom.net
    Eircom subscription: mail1.eircom.net


  • #10
    RoyalMarine
    Closed Accounts Posts: 5,824 ✭✭✭RoyalMarine


    in outlook, go to account settings, and edit your account. go to advanced tab, and change the smtp port to 587.


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