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Eircom NGB Usage Limit Question

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  • 20-09-2011 8:28pm
    #1
    iScopedThePope
    Registered Users Posts: 20 ✭


    Hi all, I'm an eircom NGB customer and I lately checked my usage to see that I was almost at what I thought was my "limit". I clicked to see more information and this is what it said.


    Total Downloads to date this month: 26652 MB (26.028 GB)Total Uploads to date this month: 1799 MB (1.757 GB)Combined Download + Upload to date this month: 28451 MB (27.785 GB)Product Allowance:Unlimited

    Now it says there product allowance "unlimited" but when I first got the broadband the contract had a 30GB a month DL/UL limit. Does this mean I have unlimited usage? Some help with this situation would be greatly appreciated. Thanks.
    Tagged:


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    #2
    collier
    Registered Users Posts: 230 ✭✭collier


    iScopedThePope wrote: »
    Hi all, I'm an eircom NGB customer and I lately checked my usage to see that I was almost at what I thought was my "limit". I clicked to see more information and this is what it said.


    Total Downloads to date this month: 26652 MB (26.028 GB)Total Uploads to date this month: 1799 MB (1.757 GB)Combined Download + Upload to date this month: 28451 MB (27.785 GB)Product Allowance:Unlimited

    Now it says there product allowance "unlimited" but when I first got the broadband the contract had a 30GB a month DL/UL limit. Does this mean I have unlimited usage? Some help with this situation would be greatly appreciated. Thanks.


    It sounds like you are on NGB Regular now which has an unlimited allowance but a Fair Usage policy of 250GB combined.


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    #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Moved to eircom forum.


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    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    iScopedThePope wrote: »
    Hi all, I'm an eircom NGB customer and I lately checked my usage to see that I was almost at what I thought was my "limit". I clicked to see more information and this is what it said.


    Total Downloads to date this month: 26652 MB (26.028 GB)Total Uploads to date this month: 1799 MB (1.757 GB)Combined Download + Upload to date this month: 28451 MB (27.785 GB)Product Allowance:Unlimited

    Now it says there product allowance "unlimited" but when I first got the broadband the contract had a 30GB a month DL/UL limit. Does this mean I have unlimited usage? Some help with this situation would be greatly appreciated. Thanks.

    Hi iScopedThePope,

    Yes it sounds as though you have been migrated from the standard broadband home plus "up to 3MB" 30GB usage per month package, to the next generation broadband regular "up to 8MB" 250GB (fair usage per month) - Same price.

    If you private message me with your account telephone number and I can confirm that for you.

    Thanks, Mark


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    #5
    iScopedThePope
    Registered Users Posts: 20 ✭iScopedThePope


    Thanks everyone for the help. Btw I only joined the forum so sorry if I posted in the wrong place


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    #6
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    iScopedThePope wrote: »
    Thanks everyone for the help. Btw I only joined the forum so sorry if I posted in the wrong place
    Hi iScopedThePope

    glad you got your query answered. Any other query just post here.
    Tony


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