Citrix Techncial Exam

crouchie15

Hi,
I have an a techical test with Citrix this week and was wondering whether anyone can give an idea on what to expect?
Also, is there a formal dress code?
Any advice would be really appreciated.
Thanks

mickman

it will prob be fairly simple technical stuff like

1. few simple linux commands

2. maybe a few simple cisco commands

3. what is trunking etc

that kind of thing

mickman

apologies is this not a phone interview ?

the phone ones are usually fairly easy but for the job i am in now i had a technical interview face to face with a senior engineer which was very tough indeed

i.e. draw diagram of best way to connect san hosts etc

raid levels

linux commands

scenario where customer was giving out etc - result they were looking for was me to push responsibility back on customer etc

Tar.Aldarion

is that this job?

The primary duties for this position include, but are not limited to:

• Perform advanced problem analysis and isolate problems of a complex level of difficulty
• Providing technical support to customers on Citrix products via phone or email.
• Reproducing and troubleshooting customer problems
• Documenting customer problem information, recommendations, and resolution in a clear
and concise manner.

Qualifications and Requirements
Position Requirements

• Must possess a degree in a computer focused qualification
• Knowledge and exposure to Windows and/or Unix based operating systems
• Understanding of networking technologies and protocols
• An excellent customer service attitude and the ability to interact with customers in a
professional manner
• Knowledge of one or more programming languages (Java, C, C##, etc...) is a plus
• Excellent written and verbal communication skills, along with a positive customer service
attitude are required.

Career Benefits

• You will become a subject matter expert in various areas of Citrix cutting edge products
• Achieve strong exposure to enterprise technology – Windows Internals (File system,
Drivers, Memory Management, Authentication) , Active Directory, Group Policies, 3rd party
Security devices (Smartcards, Bio-Readers), Networking architectures –WAN and TCP/IP,
Unix, Linux, Solaris technologies
• Achieve Citrix Certifications like CCA, CCEE, CCIA as well as other industry recognised
certifications (CCNA, CCNP, MCSE, MCITP, etc...) through incentives and bonus schemes
• Competitive salary and benefits with career opportunities in a growing and vibrant company
• Opportunity to work in an exciting global and multicultural environment

what exactly would one be doing all the time in this job?

mickman

providing support for citrix products to enterprise customers i would imagine.

Tar.Aldarion

ah yeah, just wondering whether it would be interesting or would you be stuck doing the same thing, hmm. and maybe get pigeon-holed

mickman

very interesting. they have excellent products and are a big company in the virtualisation space. do you not want to work or something??

shoegirl

mickman wrote: »

it will prob be fairly simple technical stuff like

1. few simple linux commands

2. maybe a few simple cisco commands

3. what is trunking etc

that kind of thing

Sorry but I did this once before and it is anything but "simple."
They would expect you to have a very good understanding of anything that relates to the way in which a Citrix infrastructure works - the above are totally irrelevant as Citrix is largely a Windows tool.

Look at the connection process for citrix, the fundamentals of the product, anything on CAGs, web interface, load balancing and vpn will probably be a bonus.
They also expect a little SQL skills (citrix aac and the farm sits on SQL) and real world management of farms will stand to you, especially if you have experience of application streaming and application isolation environments.

shoegirl

Tar.Aldarion wrote: »

ah yeah, just wondering whether it would be interesting or would you be stuck doing the same thing, hmm. and maybe get pigeon-holed

Actually I'd disagree, after my failure to get into Citrix I got a much higher paid contract with a semistate and spent sometimes 75% of my time troubleshooting everything from client connections to complex problems installing and updating applications on the farm including isolation environments.

Its a fairly big application set that has a lot of fingers into different areas and spreads into a lot of different areas. Knowing a good bit about authentication and group policy would help, I can imagine that a lot of the calls would be fairly demanding technical ones regarding problems in applications and roll outs.

Some of the big companies have whole teams doing nothing but Citrix, especially if there is a culture of working away from the office or supporting customers via citrix. Its a very, very useful application to understand.

mickman

shoegirl wrote: »

Sorry but I did this once before and it is anything but "simple."
They would expect you to have a very good understanding of anything that relates to the way in which a Citrix infrastructure works - the above are totally irrelevant as Citrix is largely a Windows tool.

Look at the connection process for citrix, the fundamentals of the product, anything on CAGs, web interface, load balancing and vpn will probably be a bonus.
They also expect a little SQL skills (citrix aac and the farm sits on SQL) and real world management of farms will stand to you, especially if you have experience of application streaming and application isolation environments.

you talk of citrix as one product - citrix has countless products and they are far from being a windows tool . xenserver is a linux based hypervisor application in the same mold as esx server.

i would jump at the job, great company - great certs and training.

bonfirey2k6

has any body got more detail on what the test consists of. i will be doing it next week and have no idea what to expect. is it going to be an aptitude exam

thanks

starlit

I was offered to do the technical exam. Just wondering what it entails? What are the main areas to look out for?

It was offered to me at very short notice, wouldn't have been able to do the exam I feel as I haven't done CCNA yet. I feel I need to study that and do some work experience before doing a technical exam like that would need time to go over my college stuff to have some chance of passing it so didn't go through with it.

mickman

doovdela wrote: »

I was offered to do the technical exam. Just wondering what it entails? What are the main areas to look out for?

It was offered to me at very short notice, wouldn't have been able to do the exam I feel as I haven't done CCNA yet. I feel I need to study that and do some work experience before doing a technical exam like that would need time to go over my college stuff to have some chance of passing it so didn't go through with it.

for goodness sake - this is whats wrong with the country. the test is to establish competency and citrix will train you on their products after.

what does having the ccna have to do with passign the exam

you wouldnt have been invited to do the exam if they thought you were totally not sutiable - you have just passed up a great opportunity due to your lack of bottle man

atmmusa

can someone who actually did this technical test confirm/deny that it has not got much to do with ccna exam as this is what is being suggested online...thx

mickman

atmmusa wrote: »

can someone who actually did this technical test confirm/deny that it has not got much to do with ccna exam as this is what is being suggested online...thx

where on the advert above does it say anythign about the ccna except that getting those certs is one of the perks you will get when working with citrix

BuzzFish

I work with Citrix.

So many people have asked what questions are on the technical test and this is all I say:

The test has 2 parts: Logic and Technical Knowledge

There are many people applying here so test is designed to ensure only people with suitable problem solving skills/characteristics and a suitable knowledge base get to the face to face interviews This helps to make sure time isn't wasted on both sides.

So, you have logic questions involving solving problems and working out some math/logic problems. Then you have questions from a broad spectrum of IT... hardware, software, networking, windows and so on.

If you get the questions from someone else you are only wasting your time because the face to face technical interview is tough and if you have to cheat or prepare for the technical test you probably won't make it because you simply aren't the type that's being looked for.

On the other hand if you do get through, this is a brilliant company to work for. I absolutely love it here... and you don't get pigeon-holed!! They will expose you to and train you in whatever you show potential in.

Enigma IE

BuzzFish wrote: »

I work with Citrix.

So many people have asked what questions are on the technical test and this is all I say:

The test has 2 parts: Logic and Technical Knowledge

There are many people applying here so test is designed to ensure only people with suitable problem solving skills/characteristics and a suitable knowledge base get to the face to face interviews This helps to make sure time isn't wasted on both sides.

So, you have logic questions involving solving problems and working out some math/logic problems. Then you have questions from a broad spectrum of IT... hardware, software, networking, windows and so on.

If you get the questions from someone else you are only wasting your time because the face to face technical interview is tough and if you have to cheat or prepare for the technical test you probably won't make it because you simply aren't the type that's being looked for.

On the other hand if you do get through, this is a brilliant company to work for. I absolutely love it here... and you don't get pigeon-holed!! They will expose you to and train you in whatever you show potential in.

Thanks dude good to know. I may go for the technical test, my Citrix experience is mostly with Presentation Server, XenApp with extensive experience with Windows/TS and reasonably solid experience in networking.

I came to the forum to see if anyone has experience working for citrix, so you answered my question.