ESB STILL WAITING IMPATIENTLY !!

snowman707

Switched 2 of my electricity accounts from Bord Gais on the 23 rd August,

Have got all cancellations and final bills from BG but not even an acknowledgement from ESB ,

REP, I want action not excuses.

Electric Ireland: David

Hi snowman707,

If you PM me your details (name, contact number and date of birth for data protection) I'll be able to look into this for you.

Thanks,

David.

dimpey

I think they are inundated with people changing over. Sent an email on Saturday morning last re on line billing and received a reply within 5 minutes and as I am not that computer literate was delighted they responded so quickly so as to set my mind at ease. Email eservice@esbelectricireland.ie Hope this helps.

snowman707

Electric Ireland: David wrote: »

Hi snowman707,

If you PM me your details (name, contact number and date of birth for data protection) I'll be able to look into this for you.

Thanks,

David.

Thanks David, Pm sent

gerryg80

snowman707 wrote: »

REP, I want action not excuses.

i guess u got action then eh

dimpey

Finally got sorted. Nothing is easy in this life. Just been put through to 3 different departments but eventually got sorted. Husband and I are in our 60's I am computer literate but I am afraid he is not. Still found it difficult with passwords etc.

I think I would still refer to get my bills by post as husband worked in an post all his working life.

EI: Una

Hi dimpey,

Thanks for updating.

Regards,
Una