Eircom Sports Hub not working

nzsnoddy

Hi,

I am trying to get Eircom Sports Hub working for Setanta Live running in Internet Explorer on a Windows 7 machine.
I get the audio fine but don't get a picture, looking through Eircoms help section it says I am missing a codec and says get it from www.microsoft.com but doesn't say what the codec is or where to find it.

Can anyone assist me?

M.

jor el

Moved to eircom forum.

NeitherJohn

You probably need the latest version of Windows Media Player. The sports hub uses that.

http://windows.microsoft.com/en-US/windows/products/windows-media

Wouldn't hurt to install Silverlight as well.

http://go.microsoft.com/fwlink/?LinkID=149156

nzsnoddy

I wish that was it, I have windows media player 12 and the latest silverlight.
I ended up getting it to go in Firefox but I can't get it working in IE.

Thanks for the advice though.

eircom: Mark

nzsnoddy wrote: »

I wish that was it, I have windows media player 12 and the latest silverlight.
I ended up getting it to go in Firefox but I can't get it working in IE.

Thanks for the advice though.

Hi nzsnoddy,

If your still having an issue you can send on an escalation mail to:

http://support.eircom.net/emailescalation