Family Income Supplement

Hi there, does anyone know how long its taking to process to FIS claims?

I was told by a friend that it took 9 weeks for her renewal, just wondering how long for a complete new claim.

Thanks.

mp22

Allegedly somewhere around 20 weeks.

egan2020

I needed to ring them a few days ago and before you get to speak to someone there is an automated message saying that applications are taking approximately 15 weeks to deal with.

danois

http://www.rollercoaster.ie/Discussions/tabid/119/ForumThread/141239639/Default.aspx

Have a look at that they r only on mnarch applications

yabadabado

they are about 24 weeks behind for first time applications and about 6 weeks for renewals.

upinthesky

i waited 4 months so expect that and maybe more

laoishead

I rang today they are still only doing March :mad:

Gal44

oh really!!

butterfly3

irishfreeview wrote: »

Hi there, does anyone know how long its taking to process to FIS claims?

I was told by a friend that it took 9 weeks for her renewal, just wondering how long for a complete new claim.

Thanks.

I rang yesterday and they are on April 7th am already waiting 21 weeks and they said it will be another month

gerrycollins

I applied in April(end of) recieved a confirmation letter on the 13th May and are still waiting a response. I called them about 5 weeks ago to be told I would not be processed until the next 6 to 8 weeks and thats before getting a letter of response.

butterfly3

gerrycollins wrote: »

I applied in April(end of) recieved a confirmation letter on the 13th May and are still waiting a response. I called them about 5 weeks ago to be told I would not be processed until the next 6 to 8 weeks and thats before getting a letter of response.

All I also received was a confirmation letter on 5th may they said it will be another four weeks

Hello84

What are waiting times in 2014?

wmpdd3

3 Weeks as long as not self employed.

Hello84

Really that soon, hope so

rainbowdrop

Does anybody know how long I should expect to wait for arrears to be paid for FIS?

I received letter dated 12th Feb (after applying 2wks earlier, very pleased with the response time btw) which said I'd been awarded FIS from 6th Feb, first payment due on 20th Feb, and 'any arrears to issue shortly after'.

I received the weekly payment on 20th Feb as promised, but have yet to be paid the 2 weeks arrears.

Can anybody advise how long the arrears should take to be paid? I have tried to call the FIS section a few times, but can never get through (15-20 mins on hold, then the call drops), and they have not responded to the email I sent last Friday either..... Thanks in advance.

mrsbyrne

rainbowdrop wrote: »

Does anybody know how long I should expect to wait for arrears to be paid for FIS?

I received letter dated 12th Feb (after applying 2wks earlier, very pleased with the response time btw) which said I'd been awarded FIS from 6th Feb, first payment due on 20th Feb, and 'any arrears to issue shortly after'.

I received the weekly payment on 20th Feb as promised, but have yet to be paid the 2 weeks arrears.

Can anybody advise how long the arrears should take to be paid? I have tried to call the FIS section a few times, but can never get through (15-20 mins on hold, then the call drops), and they have not responded to the email I sent last Friday either..... Thanks in advance.

Arrears running at up to 16 weeks behind at the moment

Hello84

Try ring first thing in the morning it doesn't take as long to get through, the afternoon is very busy

rainbowdrop

Hello84 wrote: »

Try ring first thing in the morning it doesn't take as long to get through, the afternoon is very busy

I might try that tomorrow morning, thanks. Good idea! Hard to believe they are so behind with paying out arrears. 16weeks!!! I was actually fairly impressed with the time taken to sort out the weekly payment, to be fair. At least that was sorted quickly and I know that I will get the arrears eventually!

ameee

rainbowdrop wrote: »

I might try that tomorrow morning, thanks. Good idea! Hard to believe they are so behind with paying out arrears. 16weeks!!! I was actually fairly impressed with the time taken to sort out the weekly payment, to be fair. At least that was sorted quickly and I know that I will get the arrears eventually!

Did it take long to get the arrears in the end?