Android Phone Stolen - What to Do

Sonic_exyouth

This is probably more apt here:


So, my phone was nicked last night (Well, I was mugged and beaten in Tallaght, they took the phone (SGS2) without really knowing what they were taking).

I didn't do it right, but have sort of learned the best things to do now.

1. In Advance of a stolen phone, download "Lookout Mobile Security" - I had not installed that, because I had thought it was just another Anti virus. Its more than that.

2. When the phone is stolen (or lost), go to myLookout.com and locate your phone.

3. Contact the mobile operator, have the SIM and IMEI blocked, so the phone is useless.

4. Contact the police with the location of your phone, and file a report.


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If, like me, you did not have "Lookout Mobile Security" installed, this is what I recommend.

1. Download and install an app called "Plan B" remotely from the Android Market.
https://market.android.com/details?id=com.lookout.labs.planb&hl=en
(It is important to do this first, because Meteor,02,3,vodafone rightly, will block all data charges from happening on your phone when you report it)

2. The location of your phone is then sent to the GMail address associated with your android account.
- If you want to, you can locate it 10 minutes later by texting "locate" to your phone from any other phone.

3. Contact the mobile operator, have the SIM and IMEI blocked, so the phone is useless.

4. Contact the police with the location of your phone, and file a report.

http://www.engadget.com/2011/08/07/androids-plan-b-app-an-editorial-love-story/

k123456

If you have Lookout installed, it is best to disable/wipe phone 1st, before contacting your network provider ?

I assume if network provider locks phone, lookout has no way to communicate with phone

Sonic_exyouth

k123456 wrote: »

If you have Lookout installed, it is best to disable/wipe phone 1st, before contacting your network provider ?

I assume if network provider locks phone, lookout has no way to communicate with phone

Yeah,

I don't know.

Thats probably true.

It's a bit of a dilemma, because, with the location given to you, you are kinda hoping that you can get the phone back

nedd

I would get the location, wipe it and lock it out.

Then if you do manage to get the phone back you can always get it unlocked again.

cantthinkof1

Sorry for your troubles. Did you get your phone back?