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USB Ports Not Recognising Devices

  • 27-08-2011 2:50pm
    #1
    Technique
    Registered Users, Registered Users 2 Posts: 1,408 ✭✭✭


    My 6-month old HP laptop has suddenly stopped recognising my external hard drive, pen drives etc.

    Is there something simple that I can check? There are 4 USB slots and none of them are working, so I'm guessing it's a system problem?

    Thanks.


Comments

  • #2
    Firblog
    Registered Users, Registered Users 2 Posts: 2,248 ✭✭✭Firblog


    2 things you can try..

    I take it you've got Windows 7, not 100% sure how you get to device manager, try typing it in search, or right click on mycomputer, then properties, (advanced/device manager) go to bottom of the list of the devices, USB Hub, right click on it and click uninstall.

    Then restart the computer, and the drivers should be re-installed. This may fix the problem.

    Second option is phone 1890 902 923 and tell HP about the problem and they should talk you thru fixing it.


  • #3
    Technique
    Registered Users, Registered Users 2 Posts: 1,408 ✭✭✭Technique


    The uninstalling/restarting bit done the trick.

    Thanks for your help.


  • #4
    Firblog
    Registered Users, Registered Users 2 Posts: 2,248 ✭✭✭Firblog


    Glad to help :)


  • #5
    vectra
    Registered Users, Registered Users 2 Posts: 15,664 ✭✭✭✭vectra


    I had a similar issue with my PC after doing a reformat and install.
    Connect an external h/d and the blue light on it would flash and you could hear it clicking on and off.
    Did as you suggested and all seems well now.
    Thanks


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