Sky number anyone?

ButtersSuki

Does anyone have a number for Sky Ireland HQ - not the 0818 numbers? I've tried 01 6147776 and 021 4580920 to no avail.

I'm on the verge of going postal with them. I've been passed around all of the various call centres in the UK and no-one can help me - I'll spare you all the details save to say it's a complaint.

Tinkerbell4484

ButtersSuki wrote: »

Does anyone have a number for Sky Ireland HQ - not the 0818 numbers? I've tried 01 6147776 and 021 4580920 to no avail.

I'm on the verge of going postal with them. I've been passed around all of the various call centres in the UK and no-one can help me - I'll spare you all the details save to say it's a complaint.

We phoned the 0818719819 number this morn with a complaint also have u tried the live chat on their website

ButtersSuki

Tinkerbell4484 wrote: »

We phoned the 0818719819 number this morn with a complaint also have u tried the live chat on their website

Thanks Tinkerbell, but I've been around the houses on the 0818 numbers and not going back there.......

number10a

It's obviously something big that you're complaining about, so it may actually be best to go postal with it. You could go simple doing this over the phone. I worked in a call centre for two years (hated the place, but have to say few places give better customer service than this company does) and any letter we got was treated waaaay more seriously than the most stubborn "I want to speak to your supervisor" call. Once they see that you're putting it in writing, they know you're serious and will hopefully deal with it appropriately.

ButtersSuki

number10a wrote: »

It's obviously something big that you're complaining about, so it may actually be best to go postal with it. You could go simple doing this over the phone. I worked in a call centre for two years (hated the place, but have to say few places give better customer service than this company does) and any letter we got was treated waaaay more seriously than the most stubborn "I want to speak to your supervisor" call. Once they see that you're putting it in writing, they know you're serious and will hopefully deal with it appropriately.

Thanks! I was referring to the US version of "going postal" (slang) but take on board what you said.
http://en.wikipedia.org/wiki/Going_postal

number10a

ButtersSuki wrote: »

Thanks! I was referring to the US version of "going postal" (slang) but take on board what you said.
http://en.wikipedia.org/wiki/Going_postal

Haha! Never heard of it. Couldn't have got what you meant more wrong really!

ButtersSuki

number10a wrote: »

Haha! Never heard of it. Couldn't have got what you meant more wrong really!

Given the choice of posting a strongly worded letter of complaint or turning up at Sky Offices with an AK47, I know where my head is at right now....and in case any Gardai are monitoring boards, I'm just getting some writing paper and a ball point pen out.:)

jujamax

Yes, writing to them works. They'll call you.