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Returning Faulty Electronic goods to china

  • 24-08-2011 9:29pm
    #1
    DirtyDiesels
    Registered Users, Registered Users 2 Posts: 191 ✭✭


    hi,

    im having difficulties with a satellite box i bought from china and the seller wants me to return it for a refund. grande......but ive read online that its illegal to send electronic goods to china. my question is. Is this True and if so where can i find this information to pass it on to the seller.


    DD


Comments

  • #2
    homer911
    Registered Users, Registered Users 2 Posts: 5,150 ✭✭✭homer911


    You cant expect him to give you a refund and you to still hold on to the box..


  • #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    I've never heard of it being illegal to ship electronics to China. I've had to do it myself a number of times.


  • #4
    Beano
    Closed Accounts Posts: 3,357 ✭✭✭Beano


    what you might be thinking of is that it is illegal to send some electronic and computer items from the USA to china.


  • #5
    rubadub
    Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    I had a simple pushbutton switch seized by Chinese customs, sent from my company to our office in China.

    A simple one like this, no light or electronics,
    10-push_button_switch-s.jpg

    They had told me to send DHL, and we get all stuff via DHL from them. I just sent it normal post as a test.

    I think it would be cheaper to use couriers for a large item anyway, and they should be able to answer your question too.


  • #6
    DirtyDiesels
    Registered Users, Registered Users 2 Posts: 191 ✭✭DirtyDiesels


    homer911 wrote: »
    You cant expect him to give you a refund and you to still hold on to the box..

    well duhh. but if its going to get stopped or seized (because chances are its fake anyway) then what am i souposed to do?


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  • #7
    rubadub
    Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    homer911 wrote: »
    You cant expect him to give you a refund and you to still hold on to the box..
    Dealextreme is one shop who actually do let you keep stuff, you usually have to send a photo of the faulty item. Not sure about bigger items with them, in the OPs case the sender can probably get a refund.

    Some might send a spare part to fix it, if you knew what exactly was wrong, like a faulty tuner -speaking of which many satellite boxes have plug in tuners and other plug in cards. These might have come loose in transit. If it was me I would open it up and have a look, though it might break tamper seals, you could email and ask if you can do it and let him take responsibility.


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