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Welcome to the Next Generation Broadband experience - email

  • 23-08-2011 6:39pm
    #1
    jspuds
    Registered Users, Registered Users 2 Posts: 475 ✭✭


    Hi

    Anybody know why I would have received a Welcome to the Next Generation Broadband experience email yesterday when I have been on the package for months?

    Regards
    J


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jspuds wrote: »
    Hi

    Anybody know why I would have received a Welcome to the Next Generation Broadband experience email yesterday when I have been on the package for months?

    Regards
    J

    Hi jspuds,

    Can you PM me with your telephone number and I will check that out for you.

    Thanks, Mark


  • #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jspuds wrote: »
    Hi

    Anybody know why I would have received a Welcome to the Next Generation Broadband experience email yesterday when I have been on the package for months?

    Regards
    J

    Hi jspuds,

    I checked your account and it seems that you only received the NGB upgrader letter as there was a delay in the letters being sent out for that area.

    Apologies, Mark


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