Suddenly dead Samsung Galaxy S

moomooman

Hi,
I have a samsung Galaxy S just over a week, it was working an hour ago, left work and cycled home with it in my jacket pocket. I took it out of my pocket 20 minutes ago (its in a Samsung leather protective case) and its dead. Now it came with no manual, no printed information at all so I'm at a loss. I've searched boards and google but cant find anything telling me how to reset it, or whatever.

It chirps when I plug in the PSU but it was almost fully charged. Kies cant connect to it, I cant even tell if it can be opened to take out the battery and see if it turns on again.

I need this for work so I'm now screwed...

Since purchasing it I upgraded the firmware when prompted by Samsung Kies on my PC last week, downloaded a few apps from the Android store.

Can anyone help? Does this normally happen with these phones? A bug? A fault?

moomooman

Ok found a youtube video showing how to remove battery and reboot.

Its now powered on, can anyone advise if this is an indication of a hardware fault? :eek:

I've read that apps can go bad, is this true? The ones I got came from the Android market (or whatever).

G1032

It was just the BSOD (Black Screen of Death) I'd say

Can happen every so often with the Galaxy S.
Hasn't happened to me since I started flashing Custom ROM's. Well at least it hasn't happened in ages anyway.

Look up some custom ROMs/ Plenty threads here and on XDA about them.

Please tell me you didn't need a YouTube video to show you how to remove the battery...........???

partyatmygaff

Nothing out of the ordinary for stock Samsung ROMs. Random black screens of death and kernel panics are to be expected unless you use a custom ROM.

Johnny Storm

FWIW it never happened to me in about a year of ownership.
Also, my one came with a manual.
Take it back to where you bought it and give out ****

moomooman

Thanks for your help everyone! I intend to take it back to the shop and give out about the lack of any documentation. Since replacing the battery it works.

How would I know how to remove the battery, or if it could be removed at all? Do you think I was going to start jamming a screwdriver into joins in the plastic to see if they could be forced apart? On the off chance I was doing it right? What would I have done then when I took my faulty phone back to the shop and they said "well this is user damage"....

partyatmygaff

moomooman wrote: »

Thanks for your help everyone! I intend to take it back to the shop and give out about the lack of any documentation. Since replacing the battery it works.

How would I know how to remove the battery, or if it could be removed at all? Do you think I was going to start jamming a screwdriver into joins in the plastic to see if they could be forced apart? On the off chance I was doing it right? What would I have done then when I took my faulty phone back to the shop and they said "well this is user damage"....

You've never removed the back cover before...?

How exactly did you put your SIM in to the phone?

moomooman

partyatmygaff wrote: »

You've never removed the back cover before...?

How exactly did you put your SIM in to the phone?

No on the first question and I didnt on the second question.

G1032

moomooman wrote: »

How would I know how to remove the battery,

Becasue it's hardly rocket science. Chances are the battery is under the back cover.

moomooman wrote: »

Do you think I was going to start jamming a screwdriver into joins in the plastic to see if they could be forced apart?

Wouldn't expect that anyone would do that, no.
I would expect that one would take a quick look at the phone and might try to lift off the back cover with their finger.

moomooman

G1032 wrote: »

Becasue it's hardly rocket science. Chances are the battery is under the back cover.



Wouldn't expect that anyone would do that, no.
I would expect that one would take a quick look at the phone and might try to lift off the back cover with their finger.

Dont mean to be rude, but why do you have a problem with someone finding out the right way to do something before they potentially cause damage to an expensive purchase?

Did you read where I said I got no manual or documentation?

To think I actually learned something by watching a 20 second youtube video. Why is that an issue?

G1032

moomooman wrote: »

Dont mean to be rude, but why do you have a problem with someone finding out the right way to do something before they potentially cause damage to an expensive purchase?

Did you read where I said I got no manual or documentation?

To think I actually learned something by watching a 20 second youtube video. Why is that an issue?

Not an issue, just very surprised that someone would have to watch a video on how to remove a battery from a Galaxy S, manual or no manual.
You also could have had the decency to thank my post. It was after all the first reply to your query and I told you what was wrong.

G1032

Mods
Can one of you lock this thread. It's going nowhere now. The issue in OP has been identified and resolved.

moomooman

G1032 wrote: »

Not an issue, just very surprised that someone would have to watch a video on how to remove a battery from a Galaxy S, manual or no manual.
You also could have had the decency to thank my post. It was after all the first reply to your query and I told you what was wrong.

Well it is an issue because you keep posting about it, had you had the decency not to put me down for it I would have thanked you.

bandit197

G1032 wrote: »

Please tell me you didn't need a YouTube video to show you how to remove the battery...........???

So what if he didn't know how the battery was removed.

The important thing is that he went and looked up how to do it.

If he asked how to take out the battery in here he would probably be told to google it, cant win :rolleyes:

MarkR

Dead right to google. I'd to google how to open the nexus s. Hadn't done it before. No instructions. No obvious battery cover. I did assume the rear of the case popped off, but I wasn't going to start prying it apart to test my theory!

I'm no Luddite either, I've built servers. I've also repaired lots of computers that other people thought were easy to open / repair.