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Changing from UPC to Sky but concerned.

  • 16-08-2011 10:57am
    #1
    angel343
    Registered Users, Registered Users 2 Posts: 15 ✭


    Hello, will try to make this point brief. Have been with UPC for years, tv and broadband (no phone available in my area, with eircom for that). Have main room recordable and 2 multiroom recordable boxes too (3 in total). The other day a sky sales girl called and offered us a cheaper package for tv. Same stations, HD recordable box in main room and originally 1 extra box (multiroom) for 99 euros incl installation. Great but what about extra room - which we use. She said she can get us an extra box to us - which she 'acquires'. She then went on to order us just one recordable box and she she will get us 3 other boxes which we will just have to ask the installer to install extra. I find this all very suspicious. She will get the boxes to us before installation date apparently. I am worried that the cards that come with the boxes she is getting won't work, also that the installer won't install the extra boxes as we are not down for multiroom. She was very convincing and in the end I don't want to go from a service which I am quite happy with to something that may not work. I am not trying to get something for nothing as I have been paying for all the boxes with UPC all along, she just was convinced that this was ok to do. Apologies for long post. Any views?


Comments

  • #2
    ostrich
    Registered Users, Registered Users 2 Posts: 32 ✭ostrich


    call sky CS and discuss it with them over the phone. Beware of sales agent as they would say anything to get your signature.


  • #3
    Cantona's Collars
    Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    Everything she told you is 100% WRONG!!

    To get any deal for multiroom,the cards have to be ordered from the outset,Sky will only give you one Sky+ box at a subsidised rate-it's €199 for any subsequent recordable boxes.

    Sky's multiroom boxes that they supply as standard will do HD but not record.
    Everything sounds very fishy and as the other reply said-ring Sky Ireland and suss out what they can do for you.

    If you mention that you are thinking of switching from UPC if they do a good deal for you,I'm sure they'll give you one.;)

    BTW-You can keep your UPC Broadband+phone along with Sky (you need the phoneline for multiroom anyway)


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