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Serious Issue with Iphone 4 - dead after update

  • 10-08-2011 11:53am
    #1
    scout353
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭


    Was updating Iphone 4 when error occurred and now all I have on screen is the connect to Itunes graphic with the cable pointing to itunes logo.

    Cannot get the laptop to recognise the Iphone - not showing up in Itunes nor as an external USB device in My Computer. Tried all 3 USB ports. Tried rebooting computer from complete power down as well as soft reboot.

    However in Control Panel/Devices and Printers/ there is a device listed as Apple Mobile Device (Recovery Mode)

    No phone and need it urgently - any ideas please?

    ITunes Ver: 10.4.0.80
    Iphone had Ver 4.3.4 (i think!)


Comments

  • #2
    scout353
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭scout353


    Ok - have managed to restore phone so for anyone else that has this issue here's how!

    Go into Device Manager and find the Apple Mobile Device (Recovery Mode) - I found it in other devices rather than in USB Controllers.

    - Right click and uninstall.

    - Unplug phone from USB and then plug it back in!

    Computer should recognise it and reinstall Apple device driver.

    Itunes should then recognise phone.

    I had to restore the device to factory settings and it then restored the phone from a back up!

    Happy days and happy (relieved) camper!

    :)


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