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new smart 858 failed music download - please help!!

mrswalton · 2011-08-09 17:04:35

Just got rid of my very old skool nokia - never played with a smart phone. It is going to take me weeks to get my head round it. .i.e total novice I went to music shop app and downloaded an album, but it has not appeared on the phone. What do i do, the money is already gone off my credit. Please help

09-08-2011 5:04pm

#1

mrswalton

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Posts: 172

Just got rid of my very old skool nokia - never played with a smart phone. It is going to take me weeks to get my head round it. .i.e total novice

I went to music shop app and downloaded an album, but it has not appeared on the phone.

What do i do, the money is already gone off my credit.

Please help

0

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#2 09-08-2011 5:43pm

Professey Chin

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Where did you download the album from?
Since it took credit Im guessing Vodafone have their own music store installed?

0
#3 09-08-2011 6:21pm

mrswalton

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Yes their own music store.

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#4 09-08-2011 6:24pm

Professey Chin

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Since its vodafones own store you might be better asking here
Does the app have a My Music section you can look in?
Does it show up as purchased in the app?

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#5 09-08-2011 8:51pm

mrswalton

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Ive checked in the My Music section and there is no sign. There is one track in there that i downloaded earlier (as a little tester before i tried an album)

Followed your link, didn't know that was there, thanks for that. I'll have a little look around there.

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#6 09-08-2011 9:26pm

Professey Chin

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Well since they deducted your credit but dont show the album the Vodafone reps may be able to help more.
Good luck with it

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#7 20-01-2012 4:41pm

mrswalton

Registered Users, Registered Users 2 Posts: 209 ✭✭

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Just clearing off some old threads, and came accross this one, I do apologise for never thanking you.

Thank-you, listened to the same album for months!

Thanks again.

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