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Problem with Laptop

  • 09-08-2011 12:07pm
    #1
    concisemum
    Banned (with Prison Access) Posts: 10 ✭


    Hi
    My husband has a HP laptop. It is nearly 2 years old but it gets some serious useage. Just recently it developed a problem that we can't figure out. When he types M or N key new windows open. Can anyone help?


Comments

  • #2
    wobbles
    Registered Users, Registered Users 2 Posts: 1,090 ✭✭✭wobbles


    Could be malware. Download something like Malwarebytes and run the scan to see if it finds anything.

    Also could be a broken/dodgy keyboard. If the ctrl button is stuck, any time you press N will open a new window. Not sure why M would do this unless thats broken too. Use the On Screen Keyboard to see if the same thing happens when you press N, M there


  • #3
    concisemum
    Banned (with Prison Access) Posts: 10 ✭concisemum


    Thanks for the prompt reply. Just trying out what you suggested will report back. Cheers


  • #4
    concisemum
    Banned (with Prison Access) Posts: 10 ✭concisemum


    Hi
    Tried what you suggested but sorry no good. Husband says could it be an update issue. He said its like you hit the F1 key and voila a new window opens but its doing it with the M and N key.


  • #5
    ronkmonster
    Registered Users, Registered Users 2 Posts: 1,181 ✭✭✭ronkmonster


    Is there a Fn key on the laptop?
    Check that it's not getting stuck. Certain keys have extra functionality when Fn is pressed (you'll see an extra icon on the keys that do)


  • #6
    concisemum
    Banned (with Prison Access) Posts: 10 ✭concisemum


    Hi
    Tried that, still no good. Its now in danger of being chucked out the window.


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  • #7
    Jackena
    Closed Accounts Posts: 41 ✭Jackena


    Hi,
    What anti virus are you currently using? Just to see if we can definitely say its not virus related.


  • #8
    Jackena
    Closed Accounts Posts: 41 ✭Jackena


    Oh! an idea just struck me! Have you got a usb keyboard? maybe for a desktop at home? Plug it into the laptop and press the M and N buttons this will tell us if its a function key being pressed on the laptop keyboard. Well it will if a window doesnt open.:D


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