Crutches on a Ryanair Flight?

whatlliwear

I fell & broke my ankle & had surgery on it.
I am walking now but with crutches. The cast is long off thankfully.
Does anyone know what Ryanair policy is with this?
I am fine but a bit slow, especially with steps etc..
And is there a charge for bringing the crutches on board?
You just never know with Ryanair.

I had a look at the website & it doesn't say anything so I presume it's ok.
I won't need extra seats or anything. I will need to sit at the aisle to stretch the leg but that's about it. It might take a while to get up the stairs to the plane but I should be fine...

biko

They can't turn away people for crutches.
Will you be able to hop up the steps to the plane? If so there is no extra need to inform them.
Crutches are stowed under the seats I think.


From Ryanair.com

A chara,
This day last week, Saturday 18th June, I travelled back on your flight from Zadar. Unfortunately I had an accident two days previously, and had to travel home in plaster and on crutches. And I am writing to you to express my appreciation of the excellent service that I received from your ground staff in Zadar, from the crew on the way back, and from the staff at Dublin airport who helped me disembark - by wheelchair.

I was very grateful for this service, and just wanted to write and express my appreciation. I did try to find a way of so doing on your website, but there doesn't seem to be a facility for giving you complements - perhaps that is something you should look into. Anyway, I felt strongly enough, and grateful enough, for the excellent service I received that I decided to write to you. We hear so many complaints about Ryanair that I wanted to acknowledge my very positive experience.
Thank you, and to all concerned.
28th June 2011

whatlliwear

Ya I can walk on both feet now but I am very slow.. I'll have to go last ha ha

**Timbuk2**

You may be able to reserve seats at the front of the plane (for an extra charge, which includes priority boarding) which may make it more comfortable, as the aisles on planes are quite narrow so you can't really stretch into it as there'll always be flight crew passing on the aisle etc.

I *think* you can't sit at an emergency exit unless you are able-bodied (as you may need to actually open the exit) but I don't think this is a requirement to sit at the front. Plus it's nearer the door so less walking.

Lapin

**Timbuk2** wrote: »

I *think* you can't sit at an emergency exit unless you are able-bodied (as you may need to actually open the exit) but I don't think this is a requirement to sit at the front. Plus it's nearer the door so less walking.

Correct.

You won't be allowed to sit in the emergency rows.
And crutches can be stored under the seats.

However - you might be able to avoid the queue at the boarding gate and get priority boarding if the staff are in good form.

It suits them to get less mobile passengers on board first, as it means they will also be allowed to disembark first after the flight, thus speeding things up for everyone else and enabling a quicker turnaround.

Chance it.

bacopa

Hi very similar story but will be travelling with Aer Lingus. I had surgery on my foot 6 weeks ago but its still very swollen and sore and I am still on crutches getting around. I was wondering about trying to get through the airport itself not being fully able? Security, fumbling for passport/boarding passes while still trying to stay upright and cling on to my hand luggage? I contacted their assistance section but they werent any help in my case. Any tips to make the trip less daunting? Travelling alone too which makes it even more worrying!

Leejo

bacopa wrote: »

Hi very similar story but will be travelling with Aer Lingus. I had surgery on my foot 6 weeks ago but its still very swollen and sore and I am still on crutches getting around. I was wondering about trying to get through the airport itself not being fully able? Security, fumbling for passport/boarding passes while still trying to stay upright and cling on to my hand luggage? I contacted their assistance section but they werent any help in my case. Any tips to make the trip less daunting? Travelling alone too which makes it even more worrying!

http://www.ocsireland.ie/passengers-with-reduced-mobility

Go to the OCS desk in the Terminal and they'll look after you, either by getting you in a wheelchair and bringing you down to the gate/wherever you want to be left off or give you a hand with your stuff and walk you down if you don't want the chair.

Or else when you go up to security in T2 go to the left towards the fast track and you'll see a reduced mobility lane you can go up and skip the queue if you're on crutches, there's very rarely a queue in T2 though.

Go to the Aer Lingus desk at check in and get them to put you in for assistance when you get to your destination, or say it to the cabin crew and they'll ring ahead, although if you wait till you're on the plane you could be waiting a while when you land for assistance depending on how busy they are.

flikflak

You might enquire if you need a fit to fly cert too as some airlines will turn you away if you turn up with an obvious injury or cast on without one.

delricyo

I had the unfortunate situation where I injured myself while abroad. Had to fly home with Malev from Budapest ...

I contacted them to advise I need assistance on boarding. I was in a leg cast and on crutches but I knew I would need help boarding the plane

At check in, I asked them for the best available seat. They gave me a window seat despite me insisting I was in a cast and unable to bend my leg. On boarding I was told I HAD to sit by the window.
When I was greated by the staff at Dublin, I told them what happened. They said it is policy (for all airlines) that people who need assistance have to be seated at the window - so that others can get off first in an emergency

I hope you get a good seat. But remember if you ask for assistance you will almost definitely be at the window ...

Leejo

flikflak wrote: »

You might enquire if you need a fit to fly cert too as some airlines will turn you away if you turn up with an obvious injury or cast on without one.

Although I can see where you're coming from, I've worked with reduced mobility passengers for 3 years and not once have I ever heard of anyone needing a "fit to fly" cert. Don't bother with that you 100% won't need one for just being on crutches.

delricyo wrote: »

I had the unfortunate situation where I injured myself while abroad. Had to fly home with Malev from Budapest ...

I contacted them to advise I need assistance on boarding. I was in a leg cast and on crutches but I knew I would need help boarding the plane

At check in, I asked them for the best available seat. They gave me a window seat despite me insisting I was in a cast and unable to bend my leg. On boarding I was told I HAD to sit by the window.
When I was greated by the staff at Dublin, I told them what happened. They said it is policy (for all airlines) that people who need assistance have to be seated at the window - so that others can get off first in an emergency

I hope you get a good seat. But remember if you ask for assistance you will almost definitely be at the window ...

It's not policy, its law. Anyone who has reduced mobility must be at a window seat and not in an emergency exit row in case of an emergency.

Third_Echelon

Was on a Ryanair flight the other day from Tours in France to Dublin and there was a fella sitting behind me on crutches... no problem whatsoever...