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Blue Screen

  • 03-08-2011 2:37pm
    #1
    Skybox
    Registered Users, Registered Users 2 Posts: 109 ✭✭


    Hi guys

    I'm having a problem with my laptop. I bought it about a year ago. it's a Samsung R530. Recently, the computer is crashing with a blue screen showing the following message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 6153

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 95FC88BD
    BCP3: 9455DBA8
    BCP4: 9455D780
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\080311-44241-01.dmp
    C:\Users\Brian\AppData\Local\Temp\WER-136781-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt


    All windows systems, anti-virus software seems to be up-to-date. I have tried anti-malware software by Malwarebytes which was updated two weeks ago. However when I try update the software today, the system consistently crashes.

    Any ideas??

    Thanks


Comments

  • #2
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    Skybox wrote: »
    Hi guys

    I'm having a problem with my laptop. I bought it about a year ago. it's a Samsung R530. Recently, the computer is crashing with a blue screen showing the following message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 6153

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 95FC88BD
    BCP3: 9455DBA8
    BCP4: 9455D780
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\080311-44241-01.dmp
    C:\Users\Brian\AppData\Local\Temp\WER-136781-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt


    All windows systems, anti-virus software seems to be up-to-date. I have tried anti-malware software by Malwarebytes which was updated two weeks ago. However when I try update the software today, the system consistently crashes.

    Any ideas??

    Thanks
    bluescreenview will analyse those files and tell you what they lead back to.


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