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MyMeteor account

  • 02-08-2011 12:25pm
    #1
    sendit
    Banned (with Prison Access) Posts: 499 ✭✭


    Does anyone ealse MyMeteor account not work? Mine hasn't been working for a few days now


Comments

  • #2
    vonbarracuda
    Closed Accounts Posts: 225 ✭✭vonbarracuda


    I can log in but its hit and miss, the site is always acting up , rubbish design


  • #3
    sendit
    Banned (with Prison Access) Posts: 499 ✭✭sendit


    vonbarracuda wrote: »
    I can log in but its hit and miss, the site is always acting up , rubbish design

    Ya same with mine and odd time it will log in but it neverd happened before


  • #4
    jamesozzie
    Registered Users, Registered Users 2 Posts: 344 ✭✭jamesozzie


    I called Meteor about this today and I was told it will hopefully be fixed by the end of business today!! I tend not to believe this but we'll see anyway!

    Also I just ported over to meteor, and the staff dont seem to know that it is €20 top forever and not for 1 year (a max of €240). I had to inform 3 of Meteor's customer care team of this and even told them where to find this on the website


  • #5
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Moved to Mobiles & PDAs

    dudara


  • #6
    sendit
    Banned (with Prison Access) Posts: 499 ✭✭sendit


    dudara wrote: »
    Moved to Mobiles & PDAs

    dudara

    Why may i ask? Its clearly an issue so should be in the issue thread


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  • #7
    sendit
    Banned (with Prison Access) Posts: 499 ✭✭sendit


    Its working now again for the time being anyway


  • #8
    Jenvict
    Closed Accounts Posts: 36 ✭Jenvict


    It's not working again.:mad:


  • #9
    Kevin Bacon
    Registered Users, Registered Users 2 Posts: 291 ✭✭Kevin Bacon


    Either can't log in or doesn't load properly when you do so you can't use free texts or top up. This is a constant issue fecking meteor get your sh*t together!


  • #10
    sendit
    Banned (with Prison Access) Posts: 499 ✭✭sendit


    mines gone again! this should really be in the comsumer issue foarm since that what it is


  • #11
    xOxSinéadxOx
    Registered Users, Registered Users 2 Posts: 2,604 ✭✭✭xOxSinéadxOx


    Mine hasn't been working on and off for nearly a month now:confused: they'd seriously want to sort it out :/ I have no credit. :(
    I wrote them a complaint. I said that I'm considering changing networks :o


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  • #12
    vonbarracuda
    Closed Accounts Posts: 225 ✭✭vonbarracuda


    Its been acting up again the last few days:mad:


  • #13
    newcavanman
    Registered Users, Registered Users 2 Posts: 823 ✭✭✭newcavanman


    I had serious problems with Meteor 2 months ago trying to get changes made to my bill pay account . Despite endless calls to customer care, nothing was being properly dealt with . My suggestion is send a detailed email to customer care. Within 2 weeks all my problems had been resolved, with a little compensation thrown in as well . Just be polite and detail exactly what has happened, seems to be the best way to proceed, and because its emailed the proof is there. Calling customer care is useless, because there is no proof of what you said or what they tell you .


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