New website for potholes etc: fixyourstreet.ie

Irish and Proud

A 3 month beta phase has begun regarding what eventually will be a national website for reporting road and path defects, graffiti, faulty street lighting, leaks and drainage issues. As of now, this site is only available in the South Dublin CC area, but is due to be rolled out nationally thereafter. More details can be found via:

www.rte.ie/news/2011/0802/fixmystreet.html...

...and the site itself is:

www.fixyourstreet.ie

About time IMO!

irishdub14

Lol, there's a notice for Ballymun: ''Unfinished Regeneration Project.''

Zoney

Presumably the long-term intention is for the councils to do none of the work of actually monitoring things and simply track the web submissions.

I hate this kind of pushing the job of the councils (or indeed private companies in other cases) onto the individual. It's what we pay taxes or high prices for. (I keep expecting Tesco to come up with some way that shoppers end up doing the work of stocking the shelves/bringing out goods from the warehouse).

Merch

Zoney wrote: »

Presumably the long-term intention is for the councils to do none of the work of actually monitoring things and simply track the web submissions.

I hate this kind of pushing the job of the councils (or indeed private companies in other cases) onto the individual. It's what we pay taxes or high prices for. (I keep expecting Tesco to come up with some way that shoppers end up doing the work of stocking the shelves/bringing out goods from the warehouse).

I think your analogy re tesco is incorrect, it makes better sense to me for people who live in an area to report issues to the council, rather than paying someone fulltime to drive around and look for potholes.
I'm not sure in what way (but if you have an example let us know) a private company is forcing you as an individual to do their job?? but this is a good thing as far as i can see.
The council can just send someone out to assess the repair and follow up with a repair crew, it makes perfect sense.
Now if they asked us to do the repair, gave us a list of materials, tools and a description of how to do the job, that would be too much.

the only potential bad thing i can see is if repairs are logged and then tracked by council who then do nothing about it OR if the message isn't gotten out to people in the councils area (ie the SDCC website is full of info, but try locating something specific you want, the layout is terrible/akk over the place too much)

edit, well lets see if it works, thats my report in.

marmurr1916

400 postings already:

A WEBSITE enabling householders to register problems with their local authority has received almost 400 complaints in two days.

Available to customers of South Dublin County Council, fixyourstreet.ie invites residents to log complaints on the internet site about local problems such as graffiti, road defects, street lighting and illegal dumping.

Complaints have ranged from “significant potholes in Garville Drive, Rathgar” to “grass growing three feet high” in Clondalkin.

Unveiled by Minister for the Environment Phil Hogan, the site, which is due to be extended to all local authorities after a three-month trial, promises that residents will receive a response to their complaint within two working days.

So far most incidents reported involve road and path defects. The second-highest total relates to graffiti, with 28 complaints. There are 20 complaints about litter and illegal dumping, 11 about street lighting, and one about a leak or drainage problem.

http://www.irishtimes.com/newspaper/ireland/2011/0804/1224301817621.html

marmurr1916

Merch wrote: »

I think your analogy re tesco is incorrect, it makes better sense to me for people who live in an area to report issues to the council, rather than paying someone fulltime to drive around and look for potholes.
I'm not sure in what way (but if you have an example let us know) a private company is forcing you as an individual to do their job?? but this is a good thing as far as i can see.
The council can just send someone out to assess the repair and follow up with a repair crew, it makes perfect sense.

This scheme is set to be rolled out nationally. It's an excellent idea. Imagine if Cork County Council had to send people out to patrol the thousands of kilometres of roads it's responsible for and check every single part of Co. Cork for grafitti, litter etc. - an impossible task. Far better to have people report problems as they see them.

i'm all for this, hopefully the nationwide rollout wont be long

Chris_5339762

Its a good idea, however I'm surprised all sorts of crap hasnt appeared on it! You dont even need a real email address.

PseudoFamous

Chris_5339762 wrote: »

Its a good idea, however I'm surprised all sorts of crap hasnt appeared on it! You dont even need a real email address.

The reports are screened to prevent that from happening

Sully

Iv had problems with reports not being followed up on, so how can someone escalate a problem that's not been fixed, or get a response as to why there is a delay?!

murphaph

The site is a great idea. I hope it will see results.

Merch

marmurr1916 wrote: »

This scheme is set to be rolled out nationally. It's an excellent idea. Imagine if Cork County Council had to send people out to patrol the thousands of kilometres of roads it's responsible for and check every single part of Co. Cork for grafitti, litter etc. - an impossible task. Far better to have people report problems as they see them.

I meant I think it is a great idea too, its better to have individuals reporting issues, maybe they could verify or prioritise reports if people verified their email address with a residential address and details or some details, maybe a username, possibly even rate (to a point) reports based on the accuracy and number of previous reasonably accurate reports?

All the better for it when a smartphone application/photos can be uploaded from a phone feature is added too, then you can on the spot photograph the issue and send the report too.

Maybe they will be so inundated with reports that there will be a backlog, I wonder what/if they are prioritizing certain issues, like potholes or fly tipping?
By any chance does anyone know if there is an SDCC verified rep like some of the mobile phone service providers have? so queries can be answered here? or maybe that is doubling up on tasks as opposed to answering/responding to the fixyourstreet.ie website, so maybe not.

beerbaron

Merch wrote: »

marmurr1916 wrote: »

This scheme is set to be rolled out nationally. It's an excellent idea. Imagine if Cork County Council had to send people out to patrol the thousands of kilometres of roads it's responsible for and check every single part of Co. Cork for grafitti, litter etc. - an impossible task. Far better to have people report problems as they see them.

I meant I think it is a great idea too, its better to have individuals reporting issues, maybe they could verify or prioritise reports if people verified their email address with a residential address and details or some details, maybe a username, possibly even rate (to a point) reports based on the accuracy and number of previous reasonably accurate reports?

All the better for it when a smartphone application/photos can be uploaded from a phone feature is added too, then you can on the spot photograph the issue and send the report too.

Maybe they will be so inundated with reports that there will be a backlog, I wonder what/if they are prioritizing certain issues, like potholes or fly tipping?
By any chance does anyone know if there is an SDCC verified rep like some of the mobile phone service providers have? so queries can be answered here? or maybe that is doubling up on tasks as opposed to answering/responding to the fixyourstreet.ie website, so maybe not.[/
Quote]


Has anyone seen any work being carried out since they reported their issues?

I reported 2 issues on different streets, but there's been no action taken so far.

NFD100

'Has anyone seen any work being carried out since they reported their issues?

I reported 2 issues on different streets, but there's been no action taken so far.'

There's your answer....

I reported graffiti to my council here in islington in London. It was gone in 48 hours!

PseudoFamous

Jaysus, smartarses galore on these reports now. I particularly like how accurate the one in Arklow is.