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Computer Virus Maybe

  • 22-07-2011 7:06pm
    #1
    Cork24
    Closed Accounts Posts: 2,663 ✭✭✭


    ok i think the computer i am fixing has a computer Virus or RAT..

    Why do i think it has, well first off i was told it is never turn off.. more then 1 person uses it.

    The Computer wont allow me to Install and AntVirus Software, tells me InterConnection failed. it wont allow me onto any Microsoft Site..

    I did a netStat and nothing seems to show up their.. I looked at the User Accounts all the Sharing is Turned off, Change Password for User.

    I dont want to ReInstall Windows. as she will lose all her Software/Files. ERROR Cide 0x80004002. No Such Interface Supported.
    What is the best thing i can do to see if this has a Virus. Wont allow me Either to Use Nortons Online Virus Scanner. So i would say its a RAT more then a Virus as some of those Feckers can Block AntVirus and Any Site the End User wants to block.

    I got one Installed COMODO. but trying to do a Scan tells me


Comments

  • #2
    FSL
    Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL


    Use something like BootMyIso or Yumi to create a bootable USB drive which includes a rescue disc and an anti virus or Kaspersky Rescue CD (Virus Scanner).

    Boot from the USB and run a scan.


  • #3
    Cork24
    Closed Accounts Posts: 2,663 ✭✭✭Cork24


    ok i will give this a go..


  • #4
    damagegt
    Registered Users, Registered Users 2 Posts: 2,061 ✭✭✭damagegt


    Download and run malwarebytes and tdsskiller and post the logs.


  • #5
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    A good general purpose malware cleaning routine is to boot into Safe Mode with Networking and then use a combination of Rkill, TFC & Malwarebytes in the right order.

    1. Boot into Safe Mode with Networking. Reboot the computer and start tapping the F8 key until a black screen appears with boot options. Select the 'Safe Mode with Networking' option.
    2. Download & run Rkill. This kills any known malware processes and stops them interfering with scanning.
    3. Download, install & run TFC. This cleans out all sorts of crap and helps speed up the scanning
    3. Download, install, update & run Malwarebytes. Malwarebytes will output a ext file with the results of the scanning/cleaning so post that here so that we can we see what it found.

    If you're still having bother after all that let us know and you can try a few other bits (e.g. TDSSkiller as Damagegt suggested) that can sometimes also be necessary depending on the type of infection.


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