external hard drive not working on new mac

funkybunky · 21-07-2011 11:20pm #1

Hi,

My newly purchased Macbook Pro won't pick up my external hard drive at all at all, it doesn't even give me a message to say it doesn't like it.

The hard drive has been formatted for both Mac and PC and still works on both, just not on my machine.

What am I missing here?

Thanks

grizzly · 21-07-2011 11:37pm

Try launching disk utility and post the info it displays when you select the drive.

Tony10 · 21-07-2011 11:40pm

proceed with what grizzly said, and also make sure your own mac has the most recent updates.

funkybunky · 22-07-2011 10:19am

not a dicky bird, that was after installing software updates too

grizzly · 22-07-2011 10:34am

Post a screen grab of what it shows in the disk utility. Have you tried putting other external drives in the same port – do they show?

funkybunky · 23-07-2011 10:12am

Now that I think of it, it didn't work on the iBook I was using before this new baby. I formatted it on a college G4 and it worked no problem there on both mac's and pc's but nowhere else.

I have another hard drive that works fine.

funkybunky · 23-07-2011 10:15am

can't even post the screen grab! ahhh

external hard drive not working on new mac

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