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Tesco Mobile Text Timestamps

  • 20-07-2011 11:46am
    #1
    dahamsta
    Banned (with Prison Access) Posts: 16,659 ✭✭✭✭


    Can't figure this out and google ain't helping me.

    When my wife texts my HTC Desire, her texts show up on my phone an hour ahead. I thought it was because of her crap old phone, but she now has a HTC Desire S, and the same thing is still happening?

    Anyone seen this before? Could an old SIM be causing the problem perhaps?

    Thanks,
    adam


Comments

  • #2
    Max Power 2010
    Registered Users, Registered Users 2 Posts: 429 ✭✭Max Power 2010


    dahamsta wrote: »
    Can't figure this out and google ain't helping me.

    When my wife texts my HTC Desire, her texts show up on my phone an hour ahead. I thought it was because of her crap old phone, but she now has a HTC Desire S, and the same thing is still happening?

    Anyone seen this before? Could an old SIM be causing the problem perhaps?

    Thanks,
    adam

    Wouldnt be a Sim problem, this is always to do the Time & Date settings on the handset.

    Our current Time Zone is GMT+1, so if the time and date on one of the phones is just GMT mesages will appear +1 hour.

    Make sure either Auto Update is selected (Turn off & on after selecting this) or change the Time Zone to GMT+1.


  • #3
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    This is an issue we are having on the network side at the moment. Should be resolved shortly

    Regards
    Paul


  • #4
    dahamsta
    Banned (with Prison Access) Posts: 16,659 ✭✭✭✭dahamsta


    Thanks Paul. This is an ongoing issue though, yes? It's been happening for weeks now, possibly a couple months. Just to be sure it's not crossing with something else.

    Adam


  • #5
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    dahamsta wrote: »
    Thanks Paul. This is an ongoing issue though, yes? It's been happening for weeks now, possibly a couple months. Just to be sure it's not crossing with something else.

    Adam


    Yes Adam, sems to have been there for a few weeks at least but it doesnt affect everyone just some handsets/date settings combinations. Our SMS providor are looking at it for the last few days.

    regards
    Paul


  • #6
    dahamsta
    Banned (with Prison Access) Posts: 16,659 ✭✭✭✭dahamsta


    Ok Paul, thanks for the quick reply.


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  • #7
    FGR
    Registered Users, Registered Users 2 Posts: 2,464 ✭✭✭FGR


    Am still with this issue myself. Have tried different combinations of settings on my phone but all texts appear to have a time stamp that's an hour ahead.

    Hopefully it'll be resolved soon.


  • #8
    jay93
    Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    Happens to me to used to do this also when I was with o2 seems like its something with their network.


  • #9
    Tesco Mobile: Paul
    Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    This should be fixed now. Let me know if you are still having issues.

    Regards
    Paul


  • #10
    dahamsta
    Banned (with Prison Access) Posts: 16,659 ✭✭✭✭dahamsta


    Seems to be ok, thanks Paul.


  • #11
    FGR
    Registered Users, Registered Users 2 Posts: 2,464 ✭✭✭FGR


    Working perfectly. Thanks Paul!


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