email password recovery

flutered

ok folks here is the story, a family friend died suddenly, his family need to get some facts from his email accounts, how can they by pass his password, do the layer contact his email account provider or is there another way, thanks in advance.

johnmcdnl

your gonna have to get onto the email provider - and then it's gonna take a long time

If an individual has passed away and you need access to the contents of his or her email account, in rare cases we may be able to provide the Gmail account content to an authorized representative of the deceased user. We extend our condolences and appreciate your patience and understanding throughout this process.

At Google, we’re keenly aware of the trust users place in us, and we take our responsibility to protect the privacy of people who use Google services very seriously. Any decision to provide the contents of a deceased user’s email will be made only after a careful review, and the application to obtain email content is a lengthy process. Before you begin, please understand that Google may be unable to provide the Gmail account content, and sending a request or filing the required documentation does not guarantee that we will be able to assist you. If you are the authorized representative of a deceased user and wish to proceed with an application to obtain the contents of a deceased user’s Gmail account, please carefully review the following information regarding our two stage process:

Part 1

We require the following information:
Your full name
Your physical mailing address
Your email address
A photocopy of your government-issued ID or driver’s license
The Gmail address of the deceased user
The death certificate of the deceased user. If the document is not in English, please provide a certified English translation prepared by a competent translator and notarized
Mail or fax this information to:

Google Inc.
Gmail User Support - Decedents’ Accounts
c/o Google Custodian of Records
1600 Amphitheatre Parkway
Mountain View, CA 94043
Fax: 650-644-0358
Upon receipt of this information, Google will review your request and notify you by email as to whether or not we will be able to move beyond Part 1 to the next steps of the process. If we are able to move forward based on our preliminary review, we will send further instructions outlining Part 2. Part 2 will require you to get additional legal process including an order from a U.S. court and/or submitting additional materials. Please note that submitting these materials will not guarantee that we will be able to provide Gmail content so we recommend not embarking on Part 2 until you hear back from us regarding Part 1. Because of our concerns for user privacy, if we determine that we cannot provide the Gmail content, we will not be able to share further details about the account or discuss our decision.

eg - that's google's procedure there.... it's a lot of work... there's a lot of trust and confidentiality involved... that's you best bet there as hacking an email is illegal and I don't think that changes even after someone dies

my condolences to the deceased as well
RIP



of course I'm open to be corrected by anyone else who may know more than me

LoLth

an australian article from 2009 but still quite relevant today:

http://www.news.com.au/technology/what-happens-to-your-email-when-you-die/story-e6frfro0-1225794263778

basically , it depends on the policy of the email provider.