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Imagine bill problem

  • 18-07-2011 6:49pm
    #1
    finnteme
    Registered Users, Registered Users 2 Posts: 970 ✭✭✭


    Just received my monthly bill for Imagine Wimax (using it as backup)

    They are trying to charge me 2 mths extra (ref. was transfer fr pre.bill)

    well, i absolutely dont owe them anything, checked my internet banking, and 29.95 has been received my Imaginee very month.

    Emailed, called aswell, but billing dep. was closed.

    What are my rights, if / and when they withdraw that money from my account? I doubt i can stop it, since they usually send the bill after they have withdrawn the money from my credit card. (or day before that).
    Is that even legal to send bill in such sort notice?


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Thread moved to Consumer Issues.

    I don't quite follow your explanation. What should your bill be, and what are they charging you?


  • #3
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    Just call them, tell them you've been overcharged and they will credit back whatever's due.

    As for receiving the bill after they've already taken the money, that doesn't sound correct tbh. Most companies would have a fair gap between the date a bill is dispatched to when the d/d is due.


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