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Apple Warranty question ! Someone might know answer ?

  • 16-07-2011 2:05pm
    #1
    Remo
    Registered Users, Registered Users 2 Posts: 131 ✭✭


    Senario

    I buy a second hand Iphone thats still under the 1 year warranty. Because I am not the original purchaser of the goods the warranty is null n void ?

    I put this question to an apple repair shop and thats what I was told.

    Is this true ???

    If its nonsense and I need to send it back to apple, do I need proof of purcahase ?

    Thanks guys in advance


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Remo wrote: »
    Senario

    I buy a second hand Iphone thats still under the 1 year warranty. Because I am not the original purchaser of the goods the warranty is null n void ?

    I put this question to an apple repair shop and thats what I was told.

    Is this true ???

    If its nonsense and I need to send it back to apple, do I need proof of purcahase ?

    Thanks guys in advance
    That's bs! What repair shop told you this?

    Yes, you will need the receipt.


  • #3
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,110 Mod ✭✭✭✭whiterebel


    Remo wrote: »
    Senario

    I buy a second hand Iphone thats still under the 1 year warranty. Because I am not the original purchaser of the goods the warranty is null n void ?

    I put this question to an apple repair shop and thats what I was told.

    Is this true ???

    If its nonsense and I need to send it back to apple, do I need proof of purcahase ?

    Thanks guys in advance

    No, if its registered with Apple by the original user, they need to ring Apple and get it transferred over to the new owner,. You can then organise repair if necessary. if they never registered it, you should be able to set up an account with Apple and register it yourself.


  • #4
    Remo
    Registered Users, Registered Users 2 Posts: 131 ✭✭Remo


    So all in all whether its registered or not , without the proof of purcahase you cannot sent it off for repair ?


  • #5
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,110 Mod ✭✭✭✭whiterebel


    Remo wrote: »
    So all in all whether its registered or not , without the proof of purcahase you cannot sent it off for repair ?

    No, when registered it has a purchase date on the Apple system. Go on to apple.com/ie go to support and down the right side of the screen there should be a link to check your status using the serial number. This should tell you a lot.


  • #6
    Remo
    Registered Users, Registered Users 2 Posts: 131 ✭✭Remo


    whiterebel wrote: »
    No, when registered it has a purchase date on the Apple system. Go on to apple.com/ie go to support and down the right side of the screen there should be a link to check your status using the serial number. This should tell you a lot.


    It says it regiseteerd and it has warranty left on it...

    However if i sent it off for repair will they request proof of purchase ???


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  • #7
    tophurler
    Registered Users, Registered Users 2 Posts: 219 ✭✭tophurler


    Remo,

    I purchased an iPhone from someone who received it as an upgrade, I had a receipt for it. Two weeks from the end of the warranty I had a problem with the phone and needed to return it to Apple, they didn't request any proof of purchase and I did not need the receipt, once the phone was in warranty it seemed to be good enough for them. I received a replacement phone to cut a long story short.

    Hope this answers your question

    TH


  • #8
    Remo
    Registered Users, Registered Users 2 Posts: 131 ✭✭Remo


    tophurler wrote: »
    Remo,

    I purchased an iPhone from someone who received it as an upgrade, I had a receipt for it. Two weeks from the end of the warranty I had a problem with the phone and needed to return it to Apple, they didn't request any proof of purchase and I did not need the receipt, once the phone was in warranty it seemed to be good enough for them. I received a replacement phone to cut a long story short.

    Hope this answers your question

    TH

    thnks a mil for your response.. appreciate it


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