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Windows Live Mail cannot send emails

  • 15-07-2011 5:44pm
    #1
    Nonagon
    Closed Accounts Posts: 19 ✭


    I recently switched broad band provider. I use Windows Live Mail and can receivee incoming -when I try to send out going I get this message.


    The connection to the server has failed.
    Subject 'test'
    Server: 'mail.iol.ie'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: SMTP
    Port: 25
    Secure(SSL): No
    Socket Error: 10060

    I tried contacting my new broadband provider they were only slighty helpful their reply being:

    Hi,

    You need to contact with "iol.ie", as we are not hosted that domain/site. We are not blocking SMTP servers at our end.

    If you have any other problems, or if there is anything else we can do to assist you just let us know.


    I want to keep my old email name as it is registered with ESB,bank etc

    Anyone any ideas how I can send my emails? Ta.


Comments

  • #2
    Nonagon
    Closed Accounts Posts: 19 ✭Nonagon


    Oh yeah i tried to contact iol they wont let you on unless you regisrter so I gert this message when I try to register.
    Server error!
    The server encountered an internal error and was unable to complete your request. Error message:
    Premature end of script headers: register-iolemail If you think this is a server error, please contact the webmaster
    Error 500

    register.btireland.ie
    Fri 15 Jul 2011 18:57:01 IST
    Apache/2.0.40 (Red Hat Linux)


  • #3
    Lab_Mouse
    Closed Accounts Posts: 2,219 ✭✭✭Lab_Mouse


    you have to change the outgoing mailserver to the one provided by your new Broadband provider,leave the incoming one alone


  • #4
    Nonagon
    Closed Accounts Posts: 19 ✭Nonagon


    Now they saying:
    We are not provide internal SMTP server and we are not blocking SMTP servers at our end.

    If you have any other problems, or if there is anything else we can do to assist you just let us know.



    All I want to do is be able to send an email using WLM!!


  • #5
    FSL
    Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL


    Who is your ISP?

    To prevent spamming most SMTP servers will only accept outgoing emails from their own clients.

    IOL's SMTP server will only work for IOL customers the same goes for Eircom, UPC, and every other ISP as far as I know.


  • #6
    Nonagon
    Closed Accounts Posts: 19 ✭Nonagon


    FSL wrote: »
    Who is your ISP?

    To prevent spamming most SMTP servers will only accept outgoing emails from their own clients.

    IOL's SMTP server will only work for IOL customers the same goes for Eircom, UPC, and every other ISP as far as I know.

    They're called webworld but don't seem to have SMPT- how come I can receive incoming?


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  • #7
    FSL
    Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL


    You can receive incoming because you are only asking the mail server for emails addressed to yourself, you are not trying to send emails to other people.

    Within the household we have email addresses from a variety of sources, including IOL and Eircom. The incoming mails come from IOL and Eircom etc, but the outgoing are all routed through the ISP which happens to be a fixed wireless provider.

    How does everyone one else on your ISP send emails?

    I am surprised they haven't got a SMTP server. If they haven't then I would complain to Comreg.


  • #8
    bhickey
    Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭bhickey


    Nonagon wrote: »
    They're called webworld but don't seem to have SMPT- how come I can receive incoming?

    What's the domain part (i.e. xxxxx@domain) of your e-mail address and what provider were you with previously?

    If your e-mail address is say xxxx@iol.ie, then you might have a chance by changing your otbound settings but if your e-mail address is, for example, xxxx@hotmail.com then you're never going to be allowed send outbound e-mails from a Webworld IP through the mail.iol.ie mail server.


  • #9
    Neirbo
    Closed Accounts Posts: 5 ✭Neirbo


    Can someone help me, I have 3G internet,and also have been using windows live mail with an eircom e-mail address, I just noticed a few days ago that I can't send e-mail any more. I havn't changed anything, so what has?


  • #10
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Neirbo wrote: »
    Can someone help me, I have 3G internet,and also have been using windows live mail with an eircom e-mail address, I just noticed a few days ago that I can't send e-mail any more. I havn't changed anything, so what has?

    Who is your 3G provider? You'd need to use their SMTP server to send email,

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #11
    Neirbo
    Closed Accounts Posts: 5 ✭Neirbo


    Outgoing mail (SMTP) mail-relay.3ireland .ie
    is what I am using


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  • #12
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Neirbo wrote: »
    Outgoing mail (SMTP) mail-relay.3ireland .ie
    is what I am using

    There should not be a space between 3ireland.ie, although that looks right if your on 3 broadband. There is a possibility the error lies on 3s side!

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #13
    Neirbo
    Closed Accounts Posts: 5 ✭Neirbo


    Didn't mean to put a space there, anyway maybe is 3s fault.....will try to contact!


  • #14
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    It may be sorted overnight, if not ring Three tomorow

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #15
    genie
    Registered Users, Registered Users 2 Posts: 975 ✭✭✭genie


    Have a look here: http://www.boards.ie/vbulletin/showthread.php?t=2056500334

    It still isn't resolved, though.


  • #16
    Neirbo
    Closed Accounts Posts: 5 ✭Neirbo


    Have just looked at that, and it seems the very same, what have you done?


  • #17
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    genie wrote: »
    Have a look here: http://www.boards.ie/vbulletin/showthread.php?t=2056500334

    It still isn't resolved, though.

    Good find, looks like Three don't even fully support the SMTP so I certainly wouldn't be relying on it from a reyability perspective. You can use http://webmail.eircom.net or like I do get a Gmail account and set it to send and receive using your Eircom account :)

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



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