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Ryanair charged for flight in sterling

  • 14-07-2011 9:00pm
    #1
    Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭


    I've just booked a one-way flight from Ireland to the UK and Ryanair have charged in sterling rather than euro which makes the flight about €10 more than it should be. Has this happened to anyone before?

    The return flight was booked from a different UK airport which I expected to pay in sterling and the credit card provider convert in to euro but I note Ryanair have at an nonepreferential rate. Can they do this?

    What is the best way to rectify the above-mentioned?


Comments

  • Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,396 Mod ✭✭✭✭**Timbuk2**


    I don't think you can do anything, that's the way Ryanair do it. They also only accept Laser card on flights originating in Ireland (but will accept it for return flights) but if you book one way from the UK you'll be charged in sterling!


  • Registered Users, Registered Users 2 Posts: 11,971 ✭✭✭✭scudzilla


    I don't think you can do anything, that's the way Ryanair do it. They also only accept Laser card on flights originating in Ireland (but will accept it for return flights) but if you book one way from the UK you'll be charged in sterling!

    Wrong, OP said he booked from Ireland to UK and was charged sterling, any time i've booked a flight FROM Ireland i've been charged in Euro (The departing countries currency)


  • Registered Users, Registered Users 2 Posts: 10,817 ✭✭✭✭Jamie2k9


    In future when you log onto Ryanair website make sure the box in the top right had corner says "Ireland English" and not "UK English"


  • Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,396 Mod ✭✭✭✭**Timbuk2**


    scudzilla wrote: »
    Wrong, OP said he booked from Ireland to UK and was charged sterling, any time i've booked a flight FROM Ireland i've been charged in Euro (The departing countries currency)

    Oh sorry OP, I skim read the first post and misread that part.


  • Registered Users, Registered Users 2 Posts: 913 ✭✭✭steve-o


    When you book a flight it prices the flight in the currency of the country where the first flight starts (as scudzilla said). There is a known workaround to this that has been posted elsewhere on this forum, including here. This sometimes works out cheaper, sometimes more expensive as it's not calculated automatically using current exchange rates.

    When you pay for your flight it now charges in the currency of your credit card, using Ryanair's own magic currency conversion rate. It's very sly because it's not made obvious that they are doing this (the amount you will actually be charged is in a very small font to the left), but if you click "more information" you should ignore their dire warnings and unclick the checkbox to tell it to charge you in the currency of the price and let your bank do the conversion.

    If you were charged in Sterling, then it's likely you either had another window open for your UK-Ireland flight or you used a UK credit card. Or maybe you've discovered something new.


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  • Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭Yorky


    It seems this occurs when a second browser tab is opened and a UK originating flight is searched for. When the original flight query (Ireland originating flight) is the selected the euro amount is converted in to sterling.


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