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Samsung Story 1.5TB

  • 09-07-2011 9:42pm
    #1
    zale
    Registered Users, Registered Users 2 Posts: 103 ✭✭


    Was using this external HDD (NTSF) for backing up an XP & Vista laptop.

    Recently bought a HP desktop with Win 7 Pro 64bit and now can't open the HDD. I can see it but get a H:\ is not accessible no matter which usb port i use.

    Plug it back into the XP laptop and there she is.

    Any ideas


Comments

  • #2
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    1) Plug in and turn on the external USB hard drive
    2) Click Start button
    3) Right click on Computer
    4) Left click on Properties
    5) Click on Device Manager
    3) Type in "Device Manager" and press Enter
    6) Expand the USB list
    7) Find the device
    8) Right click - Uninstall
    9) Turn off the external USB hard drive
    10) Turn back on the external USB hard drive and let it find and install the driver


  • #3
    zale
    Registered Users, Registered Users 2 Posts: 103 ✭✭zale


    Overheal wrote: »
    1) Plug in and turn on the external USB hard drive
    2) Click Start button
    3) Right click on Computer
    4) Left click on Properties
    5) Click on Device Manager
    3) Type in "Device Manager" and press Enter
    6) Expand the USB list
    7) Find the device
    8) Right click - Uninstall
    9) Turn off the external USB hard drive
    10) Turn back on the external USB hard drive and let it find and install the driver

    Tried that twice Overheal.
    When I turned it back on, it loaded drivers and said device ready but it's still not accessible ?


  • #4
    zale
    Registered Users, Registered Users 2 Posts: 103 ✭✭zale


    Anyone else have a possible solution, please.


  • #5
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    zale wrote: »
    Anyone else have a possible solution, please.

    what Anti-virus software you using?
    Has a problem like this before
    it was the anti virus.


  • #6
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    GerardKeating wrote: »
    what Anti-virus software you using?
    Has a problem like this before
    it was the anti virus.
    Turn off the Firewall while your at it. Had a problem with an Internet dongle and Comodo Firewall before. You'd never suspect them.

    Don't forget to turn back on.


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  • #7
    zale
    Registered Users, Registered Users 2 Posts: 103 ✭✭zale


    Disabled Eset Smart Security 4 + firewall

    then uninstalled usb mass storage in device manager

    turned on samsung story, it loaded the drivers but still not accessible

    pic below

    Problem.jpg


  • #8
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    Toughie.....throw it out the window?:D

    Maybe there's a newer driver for Windows 7 on Samsung site?
    Add "Take Ownership" to Context Menu of Files, Folders, and Drives (I'm not actually sure what this does)
    Take whatever is on it off with the XP Laptop and then Format it with the Win 7 Desktop and put stuff back on.


  • #9
    zale
    Registered Users, Registered Users 2 Posts: 103 ✭✭zale


    Hal Emmerich wrote: »
    Toughie.....throw it out the window?:D


    Add "Take Ownership" to Context Menu of Files, Folders, and Drives (I'm not actually sure what this does)
    Take whatever is on it off with the XP Laptop and then Format it with the Win 7 Desktop and put stuff back on.

    Almost thru it out window.

    I still have a blank icon but I can get in at my stuff....Happy Days :D

    Cheers


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