Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Windows Media Player driving me insane

  • 08-07-2011 2:46pm
    #1
    Sally Bobby
    Registered Users, Registered Users 2 Posts: 16 ✭


    Hi
    Can anyone help. Please. I am losing my mind.:(:(:(
    I have a HP latop, its 6 months old.
    Im not that great with computers but I manage.
    I have a progam called Windows Media Player,
    some-how it has taken over my laptop.
    Instead of the Internet/microsoft word/adobe and other icons, they have been replaced with the WMP icon.
    Everytime I log into my laptop, the WMP just keeps poppin up on the screen & it wont allow me to do anything else.
    I try to close it, minimize it, everything but it persists on taking over the screen every few seconds.
    I have uninstalled it, deleted it from my programs, put it in the recycling bin. Cleaned out the cookies & cahce. Nothing. Tens seconds later up it pops again.:mad::mad:
    I have tried to call HP, no luck I have tried to call PC world where I bought the laptop, no luck.
    It might be a really simple thing but Im tearing my hair out.
    I've never even used the programme for anything.
    I have another user account on this laptop belonging to my flat mate, its not affected but its not an administrator.
    Please anyone out there can you help .....:confused::confused::confused::confused:


Comments

  • #2
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    It sounds like you have a virus of some sort. Have you tried running a scan?

    What anti virus do you have?


  • #3
    Sally Bobby
    Registered Users, Registered Users 2 Posts: 16 ✭Sally Bobby


    Hi
    Tks for reply, I have Norton. I bought a years supply with the computer in January.


  • #4
    Sally Bobby
    Registered Users, Registered Users 2 Posts: 16 ✭Sally Bobby


    norton 360, ill try run a scan now


  • #5
    Sally Bobby
    Registered Users, Registered Users 2 Posts: 16 ✭Sally Bobby


    Scan ran. No problems except I havent got enough room to back up my files....????....Havent a clue there
    But there doesnt appear to be any virus problems.
    Any ideas...?


  • #6
    ASJ112
    Site Banned Posts: 1,167 ✭✭✭ASJ112


    can you do this ?



    Download OTL to your Desktop
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Quick Scan button. Do not change any settings. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files here


  • Advertisement
  • #7
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    Weird, install and update Malwarebytes Free and run it with your computer in Safe Mode.

    To get into Safe Mode keep pressing F8 (could be F2) when turning your computer on until a list of options appear.

    You could try use "System Restore" and put the computer back to a date before the problem started.

    If all else fails and you have the re-installation discs back-up what you need and re-install windows.


Advertisement