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Some changes to Helpdesk

Dav · 2011-07-06 09:03:14

Hello all, We've making some changes to Helpdesk in an effort to try and make the forum run more smoothly. There will now be an archive sub-forum where queries that have been dealt with will get moved. There is now the addition of Thread Prefixes which will let us see at a glance which threads need attention and from who.…

06-07-2011 9:03am

#1

Dav

Closed Accounts Posts: 8,840 ✭✭✭

Join Date: February 1998

Posts: 7801

Hello all,

We've making some changes to Helpdesk in an effort to try and make the forum run more smoothly. There will now be an archive sub-forum where queries that have been dealt with will get moved. There is now the addition of Thread Prefixes which will let us see at a glance which threads need attention and from who.

You may have seen that Spear and Shield are modding the forum too - this is as an extension to their modding the Newbies & FAQ forum (which is also getting an archive forum and name change) so they can help deal with all the people who post about where to find a plumber etc.

So you should see these changes going live today.

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