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Not getting advertised speed

  • 05-07-2011 3:40pm
    #1
    Registered Users, Registered Users 2 Posts: 57 ✭✭


    Hey Guys,
    About 6 months ago I ordered eircom business starter I think which came with 8mb down and 1.1mb up but I was not able to get full speed.

    Downstream Upstream
    Max Allowed Speed (kbps) 4096 384
    SN Margin (dB) 8.47 19.00
    Line Attenuation (dB) 50.01 27.00

    That was at 5 O'Clock. I live in Mitchelstown in Cork. I hope you can resolve this thank you.


Comments

  • Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    stuck2007 wrote: »
    Hey Guys,
    About 6 months ago I ordered eircom business starter I think which came with 8mb down and 1.1mb up but I was not able to get full speed.

    Downstream Upstream
    Max Allowed Speed (kbps) 4096 384
    SN Margin (dB) 8.47 19.00
    Line Attenuation (dB) 50.01 27.00

    That was at 5 O'Clock. I live in Mitchelstown in Cork. I hope you can resolve this thank you.

    Hi stuck2007,

    Thanks for posting your query.

    Please Private Message your broadband telephone number and I will check this.

    Kind regards,
    Ant


  • Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    stuck2007 wrote: »
    Hey Guys,
    About 6 months ago I ordered eircom business starter I think which came with 8mb down and 1.1mb up but I was not able to get full speed.

    Downstream Upstream
    Max Allowed Speed (kbps) 4096 384
    SN Margin (dB) 8.47 19.00
    Line Attenuation (dB) 50.01 27.00

    That was at 5 O'Clock. I live in Mitchelstown in Cork. I hope you can resolve this thank you.

    Hate to be the bearer but with that line 4Mb is actually quite good...


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