UCD Accomodation Deposit

MacieC

Hi,

As UCD Residences were supposed to send 2010-2011 accomodation occupants an email to get our deposit back, and no email was sent at all. I was wondering when they are going to send these mails ? I sent Glenomena's staff an email but they didn't respond.

Have they even sent them yet ? They said " In June ". Did any 2010-2011 occupant get any mail at all ?

Thank you,

MissRealist

MacieC wrote: »

Hi,

As UCD Residences were supposed to send 2010-2011 accomodation occupants an email to get our deposit back, and no email was sent at all. I was wondering when they are going to send these mails ? I sent Glenomena's staff an email but they didn't respond.

Have they even sent them yet ? They said " In June ". Did any 2010-2011 occupant get any mail at all ?

Thank you,

I got nothing, and I lived in Merville so it's defo not just Glenomena and you defo aren't on your own. It's annoying I could really do with having that money back! Gonna email the merville offices tomorrow methinks...

stopthelights

I haven't got anything either! They actually are so dis-organised up there its a disgrace.

**Timbuk2**

I was in Roebuck, no email yet! I've a feeling it'll be this week though. I emailed them a few weeks ago and they said they were preparing to send out the e-mails in late June / early July.

**Timbuk2**

Just got an email there saying we'll receive an e-mail later this week about how we can nominate a bank account to have the deposit refunded into.

They must be watching this!

The problem is bank transfers usually take a 2 or so working days to transfer so if we get the email later this week then by the time the money gets refunded it will possibly be next week! Oh well!

stopthelights

has anyone received their deposit back??

MissRealist

Yep check your connect email. They're doing it electronically this year. You need to go into student services. They've added a new tab for electronic payment. It's actually really easy. You need to enter your bank account no. and your sort code and they'll send you whatever you're owed

stopthelights

Ye I done that on Friday but still no money in my account :rolleyes:

MissRealist

stopthelights wrote: »

Ye I done that on Friday but still no money in my account :rolleyes:

Oh you meant has anyone's processed :rolleyes: Sorry. Mine still says payment processing.

**Timbuk2**

I entered mine on Friday and it still says processing and haven't received the money yet!

Crazyteacher

I enterEd mine on Friday too . No sign of it in my account today . This process with banks usually takes three working days doesn't it ? Unless we just simply went through a delay process last Friday and they didn't actually do anything yet??

Crazyteacher

Any sign yet? Dont want to be ringing up

MissRealist

Mines through today, just FYI... Check your statuses

Crazyteacher

Ah I see. Just not in the bank yet Thanks

Crazyteacher

Hi
Anyone get payment in to their account yet ?

stopthelights

nope still no sign....:rolleyes:

Crazyteacher

Delay tactics ?? I hope we are not waiting for everyone to fill in their details

MacieC

I don't think they're actually waiting for everyone to fill in their details. That would be quite unfair.

My thesis is : Depending on when you filled in the details, you are given a " number " in the transfer list order. The list starting with the first person who filled in their details and ending with the last person so doing.

Wait for your turn to come I guess

Or : They're waiting for all the places in all the residences to be filled up so they can give us our money back through the means of the 2011/2012 occupants' deposit.

Crazyteacher

And how are we meant to pay our deposits for this year? Its very unfair. It is our money Not like we are made of money or anything.

Crazyteacher

And I had my deposit paid to them of April last year as I was new student. So they should already have some deposits to pay them back.

Crazyteacher

Still no sign . Anyone get theirs?

frser32

Crazyteacher wrote: »

Still no sign . Anyone get theirs?

Nope still waiting! :mad:

MissRealist

That's crazy! I got mine on the fifteenth! Couple of theories... I got my whole deposit back... without meaning to offend anyone maybe they're paying the full ones first??? Also my sir name begins with A... maybe alphabetical??? Just guessing really...

Oh and I was in Merville in case anyone is wondering...

stopthelights

no sign of mine either! I'm also getting the full deposit back and lived in Glenomena? very annoying seeing as I really need that money back!!

Musefan

Hi. I rang the main accommodation office about two days ago, and I was told that the deposits were released to the system on the 14th, and that it will take between 5-7 working days, for them to go back into your account. So, without counting the 14th itself, the latest it will be in your bank account would be the coming Monday, I think.

Postgrad10

Fingers crossed . I'm getting my whole deposit back too.

Postgrad10

Miss Realist do you mind me asking which bank you are with ? Thinking that might have something to do with it.

Leonid

They're crafty. When I lived on campus they deducted a small amount from the deposit, 15e or abouts, something not worth complaining about.
If they did that with everyone they'd get quite a pretty penny.
The flat was grand when we left it btw, cleaner than when we moved in.

**Timbuk2**

No sign of mine either, was staying in Roebuck Halls and bank is Ulster Bank, SIS says that the full amount (350) has been 'paid' on the 14th.

Postgrad10

Mine says the exact same. I'm with ulster bank too .

Postgrad10

Was it definately 350 ? I appears that 20 euro has been deducted off my payment ! Our apartment was left immaculate , well except for the microwave an international student set on fire remember the list of possible fines they gave, what was 20 euro on it?

MacieC

Well, to be honest, 20e is okay. No need to complain. I got a 100e penalty off my deposit last year. For what reason ? I still have no idea ! My room was really really clean and so was the common area. That was really unfair.

I haven't gotten mine back yet. I have an international account though and I entered my details just last week. I don't think they're giving full deposits back first otherwise I would have reeived mine.

I think they just have an order of who entered their details first. Plus, I'm pretty sure the whole payment is computer-based so the offices may have no idea when everyone's deposit is going to be paid back.

MissRealist

Postgrad10 wrote: »

Miss Realist do you mind me asking which bank you are with ? Thinking that might have something to do with it.

It's an AIB account... UCD is BOI so that can't be it...

**Timbuk2**

I finally got this! (Ulster Bank, Roebuck Halls, the full amount).

Strangely it's dated July 25th on my statement (tomorrow) but it is there! My surname starts with H in case it's being done that way!

MacieC

Are you serious ? I havent got mine yet.
This zhole thing is really strangle. Might call Glenomena tomorrow.

Postgrad10

I got mine at 12 last night. Went straight towards the credit card bill, phew
I do not know what ways its working, very random. Hope everyone gets theirs soon

Postgrad10

Mine was ulster bank too !

frser32

AIB went through last friday! happy times with monies:)

conallsmyth

Hello, iM BOI and it said my 350 was paid in full the 14th of July, yet, i still havent got my deposit back? I lived in belgrove btw, anyone on the same boat?

Shane L

I got 350 back and I broke a window and there was mould eating at the paint in the bathroom :pac: maybe because it was belgrove?

Postgrad10

Hi Shane L ,

I left my place immaculate and got twenty euro deducted, want to swap?

Shane L

Moneys gone as soon as I got it :pac: living off campus this year but I've heard landlords are much worse for "stealing deposits"

niamheng

Hey, I'm with Santander so it's an international account but mine said it was paid in on the 14th, so that was two weeks ago, I sort of expected it to be in by now. Anyone in the same boat?
Im supposed to get the 350e back and my surname starts with an N.

trendy88

I still havent got mine. Still says processing payment. Anyone else in the same boat. Severely annoyed with them at this point.:mad:

TimeToShine

Mine has said it was paid a good 3 weeks ago and I went there to check my balance and it was still a fiver. :mad:

Why is it taking so long?
]
Edit: so after 3 weeks apparently transfer failed... brilliant

conallsmyth

So Timetoshine, what does that mean now? Mine said it was paid on the 14th too and i havent got mine back either..How did u find that out?

TimeToShine

conallsmyth wrote: »

So Timetoshine, what does that mean now? Mine said it was paid on the 14th too and i havent got mine back either..How did u find that out?

Go to electronic payments on the SIS and check it again, mine updated on the 27th of july saying it failed, might ring them later and find out whats going on

niamheng

I was told that if my payment was not in by the end of the week (today) I had to email them back and they would have to pass my details on to the UCD accountant. 23 days after it was said that it was paid and still waiting.

TimeToShine

niamheng wrote: »

I was told that if my payment was not in by the end of the week (today) I had to email them back and they would have to pass my details on to the UCD accountant. 23 days after it was said that it was paid and still waiting.

what email address is that? thanks

niamheng

I just used one that residences had emailed me through when they were emailing about the window cleaning and all, so I just replied to one of those emails?