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Ryanair wrong name mix up

  • 03-07-2011 9:12pm
    #1
    Cian92
    Registered Users, Registered Users 2 Posts: 827 ✭✭✭


    Me and my girlfriend just booked flights with Ryanair on the same laptop, as we wanted to pay seperately we had 2 tabs open. One for her, and one for me.

    However when the booking was complete, the confirmation email I got was all correct, had my name etc. The confirmation email my girlfriend got to her email, had my name. :(

    The phone lines aren't open yet though, so can't contact Ryanair. Does anyone know if we will be fine, and get it changed for free? As we put in the correct details at the time?
    Thanks.


Comments

  • #2
    grantiemcfc
    Registered Users, Registered Users 2 Posts: 20 ✭grantiemcfc


    big health warning with this but as far as i know ryanair will treat it as a double booking maybe not with it being two diff credit cards but worth a try... if not if the flights where not to dear it might be just cheaper to book new flights because i think its €100 name change


  • #3
    Cian92
    Registered Users, Registered Users 2 Posts: 827 ✭✭✭Cian92


    Ryanair believed it was there screw up so changed it. They still charged an administration fee of €10 :mad:


  • #4
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    Cian92 wrote: »
    Ryanair believed it was there screw up so changed it. They still charged an administration fee of €10 :mad:

    You got off light, a simple rule I always adhere to whenever I have do bookings like this; complete the booking for person a, then clear the search history, browsing history and cache. Close the browser and then start again and you'll never have a problem.


  • #5
    qwertz
    Registered Users, Registered Users 2 Posts: 1,726 ✭✭✭qwertz


    You don't need to clear your search history, browsing history or cache but if two tabs are open within the same browser then the last one updated will overwrite certain information in the other.

    Simple solution: use two different web browsers (Firefox and Internet Explorer).


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