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Can receive but cant send email on Outlook 2007

webpal · 2011-07-01 22:00:18

I'm trying to set up email on a friends pc. When I test the account settings I'm getting an error saying mails cant be sent. I can set up the account using the exact same settings and client on my own pc and it works. Do you think its a firewall or anti virus software issue on his pc? tnx

01-07-2011 10:00pm

#1

webpal

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I'm trying to set up email on a friends pc. When I test the account settings I'm getting an error saying mails cant be sent. I can set up the account using the exact same settings and client on my own pc and it works. Do you think its a firewall or anti virus software issue on his pc? tnx

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#2 01-07-2011 10:07pm

drunkmonkey

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What outgoing mail server are you using?

What ISP is your friend using?

The answers is in the question!

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#3 01-07-2011 10:25pm

webpal

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both pcs are on 3 NBS. outgoing server is smtp and using default server port numbers

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#4 01-07-2011 10:37pm

webpal

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its not a yahoo or gmail mail server either, its just a mail.mycompany.ie server so i suspect its to do with his anti virus, i'll need to check it to ensure its enabled to send mails. just wondered if anyone else came across this

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#5 01-07-2011 11:24pm

drunkmonkey

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3's outgoing mail server is "mail-relay.3ireland.ie"

Pop that in and it should work

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