3 proxy server help

Headshot

Trying to get this 3 connection going on explorer but I just cant because according to the browser its the proxy servers fault

"proxy server not responding"

Any idea what could be wrong?

Sponge Bob

feck knows, this is 3 you are talking about after all.

turn off proxes in internet explorer, tools>options somewhere but there may be none in there so it must be 3

Headshot

Sponge Bob wrote: »

feck knows, this is 3 you are talking about after all.

I know, a horrible company

For my brother who cant get proper broadband

Im able to 3 going with firefox but not explorer

edit

"turn off proxes in internet explorer, tools>options somewhere. "

tried that, I unticked everything but no luck

William Powell

Your brothers computer isn't a company one? If so might be their proxy server your trying to conect to but again that is ususally in that Tools(somewhere)>Internet Options>Connections>Lan Settings, but can be a persistant registry hack.

I'd defo give the computer a lash with Malwarebytes as loads of malware sets up a proxie but again most change the settings you've already looked at.

Try also creating a new user incase its something profile related.

Headshot

So im still having trouble that I cant download updates for super antispyware or windows update but when I change the connection to eircom broadband I have no problems updating the programs
Super antispyware says its the firewall but iv made exceptions for anti spyware but no luck and how come i can update with eircom broadband ?

what is up?

William Powell

Headshot wrote: »

So im still having trouble that I cant download updates for super antispyware or windows update but when I change the connection to eircom broadband I have no problems updating the programs
Super antispyware says its the firewall but iv made exceptions for anti spyware but no luck and how come i can update with eircom broadband ?

what is up?

Try changing the APN the one you want is 3internet if you are on the old 3ireland.ie or 3netaccess then that might be the issue? 3ireland.ie and 3netaccess put you behind 3's own poxy server.

Headshot

William Powell wrote: »

Try changing the APN the one you want is 3internet if you are on the old 3ireland.ie or 3netaccess then that might be the issue? 3ireland.ie and 3netaccess put you behind 3's own poxy server.

Im not use to this 3 stuff, so how can I do that please

William Powell

Depends on the connection software you are using as 3 have used at 3 different ones but they all have the notion of a profiles. When you connect you connect using a specific profile which has your connection settings in it. So you need to check the profile you are using and see what the APN is or just create a new profile and set that as default. The only settings you need in the profile are dialing string *99# and APN 3internet everything else can be left on the defaults. If you need more help then let us know what software you are useing from the Help menu somewhere on the connection software menu.

Headshot

I think im using

3connect 2.0.0. 29 BL 29

William Powell

Headshot wrote: »

I think im using

3connect 2.0.0. 29 BL 29

Sounds like the Birdstep one which I can get to on my latop a bit later so if you can hang on I'll post a step by step guide for you.

If you can post your IP address as shown by www.whatismyip.com then I can tell you what APN you are using (proxy uses a specific range of addresses). Your IP changes each time you connect so its safe enough to post it as it doesn't identify you in any way.

William Powell

Run 3 Connect

Menu bar > Settings > Advanced Settings

Connections (Icon) > Highlight the connection thats there (3connect) > Click on Propertied button. On the 3G tab in the Box Access point name (APN) it should say 3internet, if it doesn't then change it to 3internet and click OK then close out back to the main menu and try again.

Chances are the APN is already 3internet but you never know?

Headshot

William Powell wrote: »

Sounds like the Birdstep one which I can get to on my latop a bit later so if you can hang on I'll post a step by step guide for you.

If you can post your IP address as shown by www.whatismyip.com then I can tell you what APN you are using (proxy uses a specific range of addresses). Your IP changes each time you connect so its safe enough to post it as it doesn't identify you in any way.

ya man no rush, thanks for the help so far

the ip address is
92.251.128.14

Headshot

William Powell wrote: »

Run 3 Connect

Menu bar > Settings > Advanced Settings

Connections (Icon) > Highlight the connection thats there (3connect) > Click on Propertied button. On the 3G tab in the Box Access point name (APN) it should say 3internet, if it doesn't then change it to 3internet and click OK then close out back to the main menu and try again.

Chances are the APN is already 3internet but you never know?

yes it was 3internet

William Powell

Headshot wrote: »

yes it was 3internet

And the IP address comes from a block of subsciber IP addresses issued to 3 Irelands users and not the range of IP addresses they use for their proxy servers.

So back to the drawing board, did you scan with AV and Malwarebytes?

Headshot

William Powell wrote: »

And the IP address comes from a block of subsciber IP addresses issued to 3 Irelands users and not the range of IP addresses they use for their proxy servers.

So back to the drawing board, did you scan with AV and Malwarebytes?

yes iv super anti spyware and malarebytes (malware has no problem updating)