What happens if AerLingus cancel your flight?

Euskadi1888

My girlfriend was meant to be flying from Knock-Gatwick at 3pm today but they have cancelled the flight for reasons as of yet unknown. Would she be able to get them to put her on the Dublin-Gatwick flight at 8.30pm this evening, or would she be expected to pay the difference in fares?

BuffyBot

If there is room on the Dublin, they should be able to rebook her from Dublin. I say should, as the staff at Knock won't be Aer Lingus' own, but contractors.

They wouldn't/shouldn't charge for this

another native

Lightning struck an air-traffic control tower at Gatwick, so that might have something to do with the cancellation.

Euskadi1888

another native wrote: »

Lightning struck an air-traffic control tower at Gatwick, so that might have something to do with the cancellation.

Wow really?
They told her it was a technical fault with the plane, maybe both are true. Pretty ridiculous though, I'm in London now and the 'storm' lasted no more than an hour and wasn't even particularly fierce. You'd think it was the only time there was ever bad weather or something. You certainly wouldn't expect to miss a flight due to weather in June!

Guess we can add 'stormy weather' to the weather conditions that bring this country to a halt, along with 'snow' and 'sun' :rolleyes:

Anyway they would have stuck her on the Dublin flight only it was full, so put her on tomorrow's instead. Offered to put her up in a hotel for the night but not to refund her €20 bus fare instead, which is odd.

edit: http://www.bbc.co.uk/news/uk-england-sussex-13947288 "She said there were no cancellations and arrivals had not been affected by the stormy conditions." must have been a problem with the plane so

al28283

Euskadi1888 wrote: »

Wow really?
Pretty ridiculous though, I'm in London now and the 'storm' lasted no more than an hour and wasn't even particularly fierce. .

It was pretty fierce to be fair, a lot of lightning strikes causing quite a few fires in the city. Doesn't happen every day

BuffyBot

Anyway they would have stuck her on the Dublin flight only it was full, so put her on tomorrow's instead. Offered to put her up in a hotel for the night but not to refund her €20 bus fare instead, which is odd.

Not really. Airlines/ground handling companies have deals set up with local hotels for events such as this. They don't, however, have a petty cash box for when customers decide to do their own thing

Euskadi1888

They should do. In a country as small as Ireland where most people live no more than a couple hours from the airport it's more likely someone will go home and come back than want to stay in some crappy hotel by themselves.

Although tbh I'd have taken the hotel for the craic - has anyone done so before? Can you rape their room service tab?