no service on newly bought iphone

freeze4real

Hello guys I just bought an iphone 4 on 3 network from a guy on adverts.

When i inserted a three micro sim it says no service.

does it have to be activated or what do i need to do ?

guil

are ya sure its locked to 3, connect it to itunes and see what it says

guil

or it could be an insurance claim

freeze4real

yes its locked to three.


if its insurance claim am i fcuked

guil

how are ya so sure its locked to 3, did ya try connect to itunes

freeze4real

i have connected it to itunes.

and i've synced it.

guil

hmmm me thinks ya may ring 3

freeze4real

i dont see why i should ring them. but i will now

Unfortunately sounds bad, if it was an insurance claim, they will blacklist the IMEI number.

Will not connect to any networks in the Republic. Nothing you can do except sell it to someone outside republic, will even work in NI.

It is the dodgy thing about buying phones 2nd hand.

freeze4real

its blocked i just called 3 network and they confirmed it.

i bought it off a guy from adverts here

Fresh Pots

He's selling another one on adverts now. We should all bid on it!

http://www.adverts.ie/mobile-phones/white-iphone-4-16gb-quick-sale/670973

massy086

freeze4real wrote: »

its blocked i just called 3 network and they confirmed it.

i bought it off a guy from adverts here

have you reported it to the gaurds and adverts support i hate to see this happen

barryd09

Report it!!
iPhone crime/theft etc is for sly *****.

SATSUMA

HELP! Mine is saying the same thing and i bought it from a shop yesterday. It says no service and theres an itunes picture. I connected to itunes and what do i do then???? Ive no phone to ring three or anyone!

aidan_walsh

SATSUMA wrote: »

HELP! Mine is saying the same thing and i bought it from a shop yesterday. It says no service and theres an itunes picture. I connected to itunes and what do i do then???? Ive no phone to ring three or anyone!

What happens when you connect it to iTunes?

SATSUMA

well i just connected it!!!! As in, connected to the laptop and opened itunes??? Im an absolute disaster what am i supposed to do?

lol thanks! I need my phone!!!

aidan_walsh

Usually you connect it, and iTunes will show you what to do next when it detects the new phone. Just follow the instructions on screen.

guil

did itunes recognise it

SATSUMA

nope i have no idea what im doing. Nothing is happening. It blings when i connect and then alittle window titled autoplay pops up-the options are import pictures, import videos, open device to view files.....

aidan_walsh

Cancel that. What happens in iTunes itself? You may need to give it a minute to detect the phone.

SATSUMA

nothing just the list of all my music....(name, time, artist, albumn ect)

BeeDI

An iPhone which does not work. Where is the surprise in that may I ask:rolleyes:

guil

SATSUMA wrote: »

nothing just the list of all my music....(name, time, artist, albumn ect)

Turn off the phone and while connecting it to the pc press and hold the home button, it's the button at the bottom of the screen

A message should pop up in iTunes saying it has detected an iPhone in recovery mode and ya have to restore

brav

Also make sure you have latest version of iTunes

aidan_walsh

guil wrote: »

Turn off the phone and while connecting it to the pc press and hold the home button, it's the button at the bottom of the screen

A message should pop up in iTunes saying it has detected an iPhone in recovery mode and ya have to restore

Not yet, first try the steps outlined in this article.

aidan_walsh

BeeDI wrote: »

An iPhone which does not work. Where is the surprise in that may I ask:rolleyes:

Away troll.

SATSUMA

thanks for all the suggestions-i still cant do it! I'll have to get my friends to look at it tomorrow. I now its something im not doing properly!!!

TheZohanS

SATSUMA wrote: »

thanks for all the suggestions-i still cant do it! I'll have to get my friends to look at it tomorrow. I now its something im not doing properly!!!

Is it a new account with Three? Is it a new number? Is it a micro SIM that you have?

SATSUMA

new account, old 02 number, got a new sim

freeze4real

Guys who can block the imei of an iPhone apart from network carriers ?

can unlocked iphones be blocked ?

TheZohanS

SATSUMA wrote: »

new account, old 02 number, got a new sim

Are you sure your number had been ported over and the new card activated?

SATSUMA

3 hours of work and worry and FINALLY SOLVED!!!! All i needed to do was update to the latest itunes! It took an hour to do that alone! All sorted now.

Thanks all so so so much. You were all really helpful. I so need to marry a techie-this cannot go on!!!! x

guil

freeze4real wrote: »

Guys who can block the imei of an iPhone apart from network carriers ?

can unlocked iphones be blocked ?

the networks bar the imei from joining the network, it doesnt matter if its unlocked or not