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Really Annoyed with Apple and MobileMe

  • 22-06-2011 2:57pm
    #1
    Sticky Fingers
    Registered Users, Registered Users 2 Posts: 132 ✭✭


    I am very p***ed off with Apple and their MobileMe charge. On the 30.5.2011 I was charged the usual E79 for the service. This charge as you know is for a year. Then, a week later or so they announced that MM is being discontinued and replaced by iCloud.
    I've got in touch with them and requested a refund but they told me to PFO, in a completely polite, wordy and Applespeak way. They knew bloody well the service was going to be extended till June 12 and it would be free. If my sub was due on the 8th June I would not be charged.
    The line the guy I was chatting with said it was the luck of the draw that I was charged. As I said during my chat, I thought it was underhand, something a low cost airline or door to door salesman would do. I also said it was sharp practice. It made no difference of course. I'm just wondering was anyone else caught out like this ?


Comments

  • #2
    thecommander
    Registered Users, Registered Users 2 Posts: 2,537 ✭✭✭thecommander


    The reported from WWDC was that Apple were auto refunding MobileMe subscriptions.


  • #3
    Sticky Fingers
    Registered Users, Registered Users 2 Posts: 132 ✭✭Sticky Fingers


    I gave them a few weeks to supposedly auto return, hasn't and won't happen though.


  • #4
    thecommander
    Registered Users, Registered Users 2 Posts: 2,537 ✭✭✭thecommander


    http://support.apple.com/kb/HT4445


    How much money will be refunded?
    If you had an unused activation code or if it was used for 45 days or less

    You will receive a full refund, minus any shipping costs or rebates that were applied to your original purchase.

    If your activation code was used for 46 days or more

    You will receive a pro-rated refund, minus any shipping costs or rebates that were applied to your original purchase.


  • #5
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    We don't really need two of these threads.


This discussion has been closed.
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