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Office waiting times

  • 03-06-2011 10:54am
    #1
    DB10
    Site Banned Posts: 2,719 ✭✭✭


    I went in the other day for the first time, couldnt believe how long it takes. I was just looking to see was I eligible for SW. There was 12 people ahead of me so I though right thats grand.

    But these people took like 40 minutes each.....:eek:
    Why are people so long ffs? And why is there only 1 or 2 people at the desk sometimes with dozens in the back office and about 5 free desks.

    I dont understand what takes people 40 minutes, are they giving their life story?

    I was there an hour and only 1 new person got to the desk. Waited another 15 minutes and she was still there along with 10 people ahead of me, so just left and went home and rang them.


Comments

  • #2
    mrsbyrne
    Closed Accounts Posts: 3,228 ✭✭✭mrsbyrne


    400,000 people unemployed (nearly), an embargo on public service workers, filling up forms, literacy issues, language issues, i could go on... everybody is entitled to as much time as it takes for them to get access to their entitlement.it shouldn t really be a surprise that the local SW office is busy!!:D if its only a general enquiry you are better off to ring or write or e-mail.


  • #3
    DB10
    Site Banned Posts: 2,719 ✭✭✭DB10


    It shouldnt take 40 minutes to fill a form. These people should be in and out in 15 minutes end of story.

    Some people seem to think its a social gathering where they can chat ****e away for as long as they want.

    Its a disgrace.


  • #4
    maryk123
    Registered Users, Registered Users 2 Posts: 643 ✭✭✭maryk123


    mrs byrne is right-language issues, people have lots of questions queries and to be honest should be give the time they need to be sure that when they walk away from the counter they are happy and know what they need. there is nothing worse than being rushed in and out the door. there is more unemployed people than ever with less public sector workers than ever.


  • #5
    DB10
    Site Banned Posts: 2,719 ✭✭✭DB10


    what language issues? there was no foreigners even there.

    do they speak in irish....:confused:

    Fact is some people want to talk about the weather and other rubbish for as long as possible.


  • #6
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    DB10 wrote: »
    what language issues? there was no foreigners even there.

    do they speak in irish....:confused:

    Fact is some people want to talk about the weather and other rubbish for as long as possible.
    Perhaps you should look at the citizens info website http://www.citizensinformation.ie/en/

    I'm going to close this as we are already in breach of the forum charter, 5. This is not a forum for critiscizing Government Departments or Semi-State Bodies.


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