If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

NBS: Customer Service

clohamon · 2011-06-03 07:06:20

An update on contact details from the department. http://www.kildarestreet.com/wrans/?id=2011-05-31.1162.0&s=%22Telecommunications+Services.%22

03-06-2011 7:06am

#1

clohamon

Registered Users, Registered Users 2 Posts: 1,813 ✭✭✭

Join Date: July 2006

Posts: 1554

An update on contact details from the department.

In relation to customer service, 3 operates a dedicated customer care facility for the duration of the scheme. Customers can contact this customer care facility 24 hours a day, seven days a week, by phone at 1800 944 791 (free of charge), via e-mail to NBSenquiries.ie@3mail.com or by post to 3 Customer Services, Hutchison 3G Ireland Ltd, PO Box 333, Dublin 2. Additionally, a team of field engineers has been established to address NBS installation and maintenance issues at customer premises. My Department also operates a dedicated NBS mailbox, which NBS customers can contact by e-mail, at nationalbroadbandscheme@nbs.ie, with any comments they may have about their NBS service. Information on the NBS is also available at www.three.ie/nbs.

http://www.kildarestreet.com/wrans/?id=2011-05-31.1162.0&s=%22Telecommunications+Services.%22

0