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NBS: Customer Service

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  • 03-06-2011 8:06am
    #1
    clohamon
    Registered Users Posts: 1,778 ✭✭✭


    An update on contact details from the department.
    In relation to customer service, 3 operates a dedicated customer care facility for the duration of the scheme. Customers can contact this customer care facility 24 hours a day, seven days a week, by phone at 1800 944 791 (free of charge), via e-mail to NBSenquiries.ie@3mail.com or by post to 3 Customer Services, Hutchison 3G Ireland Ltd, PO Box 333, Dublin 2. Additionally, a team of field engineers has been established to address NBS installation and maintenance issues at customer premises. My Department also operates a dedicated NBS mailbox, which NBS customers can contact by e-mail, at nationalbroadbandscheme@nbs.ie, with any comments they may have about their NBS service. Information on the NBS is also available at www.three.ie/nbs.

    http://www.kildarestreet.com/wrans/?id=2011-05-31.1162.0&s=%22Telecommunications+Services.%22


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