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An annoying problem for UPC TV subscribers

  • 24-05-2011 8:17pm
    #1
    Registered Users, Registered Users 2 Posts: 19,351 ✭✭✭✭


    I'm wondering if there is a way around this or if anyone else is annoyed by this problem:

    I've got a widescreen TV just like 99% of the population but when I'm watching TV through my UPC box, half of the screen (to the right and left) is chopped off. I can tell this because part of the RTE One logo at the top corner of the screen is cut out. If I switch to my television aerial to watch RTE or TV3 I receive a proper widescreen picture but when I switch back to UPC again, the picture is cut. This is particularly annoying when writing comes up on the screen because half of it is missing if it's positioned to the side. I've tried using the different picture ratios on my TV but it doesn't make a shred of difference.

    I'm just wondering if any other UPC subscribers find this annoying or if there is anything I can do to my UPC box to get a proper widescreen picture? :confused:


Comments

  • Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    Is your UPC box set to widescreen?

    On HD remote: Menu - settings - TV settings.

    TV will also need to be set to widescreen, of course.


  • Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭coylemj


    Is your UPC box set to widescreen?

    On HD remote: Menu - settings - TV settings.

    TV will also need to be set to widescreen, of course.

    No, leave the TV set to 'Auto', most channels will then use either widescreen or 4:3 as appropriate. You will need to manually set the TV display mode for some of the cable channels, especially the ones showing sh1te classic UK oldies.


  • Registered Users, Registered Users 2 Posts: 19,351 ✭✭✭✭Harry Angstrom


    Is your UPC box set to widescreen?

    On HD remote: Menu - settings - TV settings.

    TV will also need to be set to widescreen, of course.

    I only have the basic UPC box/ remote. I brought up the Menu button but there's nothing there for Settings - TV settings.


  • Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    UPC have their manuals here. Click on whichever one is your's. The information should be there.


  • Closed Accounts Posts: 6,679 ✭✭✭Freddie59


    UPC have their manuals here. Click on whichever one is your's. The information should be there.

    Yep.

    From:

    http://www.upc.ie/pdf/PaceDC221.pdf

    Screen format

    To optimise your viewing you can set the screen format to correspond to the type of television you are using. There are three options available to choose from:

    4:3 Pan and Scan – this is the default option and is used for a standard television (non widescreen). This means that if you watch a programme, which is broadcast in widescreen, the sides of the picture will be cropped.

    16:9 Widescreen – this option is used for a widescreen television.

    Personally I don't leave the Viera in auto. I usually let it in widescreen mode. Works better.


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  • Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭coylemj


    Freddie59 wrote: »
    Personally I don't leave the Viera in auto. I usually let it in widescreen mode. Works better.

    If you only watch the mainstream channels it makes no difference because they're all now widescreen, the fun starts when you watch some of the cable channels and you start to see distorted bodies.


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